Account Executive, SMB

Description Sprout Social is looking to hire an Account Executive, SMB to join the Sales & Customer Experience team.

Why join Sprout’s Sales & Customer Experience team?

At Sprout Social, our Sales and Customer Experience team is the driving force behind how today’s most innovative brands use Sprout to power the future of customer connection. We sell and support the leading social intelligence platform for businesses, helping organizations unlock the full value of social data to drive strategic decisions.  Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business  this role, you will collaborate with the brightest minds in the industry to support global giants like Salesforce, Airbnb, and Equifax.

Just as importantly, we believe in the power of our people. You’ll find a culture that honors your ambition, encourages you to explore new horizons, and provides the framework for you to build a career that matters. If you’re ready to champion innovation and accelerate your impact, this is where you can do your best work.

What you’ll do Execute our sales process and close new business within our small business segment

Meet and exceed monthly activity, pipeline and new business metrics

What you’ll bring

Sprout Social is looking for a highly driven, collaborative, and tech-savvy Account Executive with strong business acumen to join our Sales team. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business.

Qualifications These are the minimum qualifications that our hiring team is looking for in this role:6+ months of outbound closing sales experience or relevant experience Experience working with Salesforce Consistent track record of success in recent roles Ability to work from Sprout’s Chicago office at least three days per week (Tuesday, Wednesday, and Thursday) with the possibility of additional in-office days depending on business needs

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

Closing experience in B2B sales, social media experience is a plus Exceptional organizational, presentation, and communication skills - phone, email and webinar

Technical expertise and ability to acquire knowledge of new products

How you’ll grow Within 1 month, you’ll plant your roots, including:

Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.

Partner with the Manager of SMB Sales to define key success metrics for your role and how you will measure against them.

Acclimate yourself with the day to day responsibilities of the SMB Account Executive team by shadowing team members and listening to recorded customer calls and demos.

Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.

Learn Sprout’s existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists.

Complete a demo and written certification to ensure comprehension.

Within 3 months, you’ll start hitting your stride by:

Become fully ramped in your role as an Account Executive Manage a strong pipeline of qualified leads and begin the process of building relationships with key strategic stakeholders.

Meet and exceed monthly activity, pipeline and new business metrics.

Conduct active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.

Within 6 months,…