Advertising Sales Account Manager

Mid-Market Advertising Sales Account Manager

Location: Chicago, Accenture Tower, Corp

Remote Type: On-Site

Time Type: Full time

Within Operations, we are expanding our Digital Inside Sales (DIS) organization to accelerate growth in the SaaS, AI and digital solutions space. Our innovative, data-driven sales model combines trusted technical expertise, cutting-edge technology, and AI-powered insights to help clients transform and scale efficiently. We’re looking for a commercially driven and customer-focused Advertising Sales Account Manager to manage a portfolio of existing customers.

The Mid-Market Advertising Sales Account Manager is responsible for owning and growing a portfolio of advertisers through strategic account planning, consultative selling, disciplined pipeline management, and high-quality execution. This role combines hands-on client engagement with broader responsibility for revenue performance, account health, and delivery excellence.

You will operate as a trusted advisor to advertisers, translating business objectives and performance data into clear growth strategies and practical recommendations. Success requires sound commercial judgement, confidence engaging senior stakeholders, strong ownership of complex work, and the ability to influence outcomes in a fast-paced, metrics-driven environment.

• Own a portfolio of advertisers and serve as the primary commercial and strategic point of contact throughout the account lifecycle
• Develop account plans that identify growth opportunities, risks, client objectives, and clear actions to improve revenue, retention, and advertiser value
• Build trusted relationships with client decision-makers and confidently lead consultative conversations, performance reviews, and recommendations
• Drive proactive outreach through calls, email, and scheduled follow-ups, balancing activity expectations with the quality and complexity of each opportunity
• Diagnose advertiser needs and recommend tailored advertising products, campaign strategies, and optimization actions aligned with business goals
• Lead complex or sensitive account discussions, resolve issues, and coordinate the appropriate internal support to protect the client relationship
• Identify expansion, cross-sell, and retention opportunities using performance trends, market context, and commercial insight
• Partner with sales, product, operations, and support teams to deliver a consistent end-to-end advertiser experience

• Maintain a structured, accurate, and strategically prioritized pipeline within Salesforce or an equivalent CRM
• Own revenue pacing and forecast quality for assigned accounts, identifying gaps early and developing recovery or acceleration plans
• Apply sound judgement to prioritize opportunities, client needs, and daily activities against commercial impact
• Meet agreed activity, conversion, revenue, retention, and service-level expectations while maintaining a high standard of customer engagement
• Ensure clear documentation of client objectives, decision criteria, commercial opportunities, risks, commitments, and next steps
• Use account and pipeline data to provide concise updates, surface trends, and recommend actions to leadership
• Independently manage competing priorities and elevate material risks with clear context and proposed solutions

• Set a strong standard for customer interactions across calls, meetings, and written communication
• Ensure all work complies with agreed processes, turnaround times, quality controls, and data and privacy requirements
• Translate recurring client feedback and performance trends into actionable…