Port Ambassador

Join to apply for the Port Ambassador (Chicago, IL) role at City Experiences

Continue with Google Continue with Google

1 month ago Be among the first 25 applicants

Join to apply for the Port Ambassador (Chicago, IL) role at City Experiences

About The Opportunity

The successful Port Ambassador will drive the revenue opportunities of the ticket booth and surrounding areas, capturing potential guests that are in the area. The ultimate responsibility of this position is to increase on-site ticket and merchandise sales in addition to other partner opportunities as they present themselves.

• Serves as point person in generating walk up sales, both in front of the ticket booth in addition to nearby areas with high foot traffic
• Successfully persuades guest to purchase tickets, merchandise, and any other sales opportunities that exist within the specific ticket booth.
• Exhibits ability to bounce back quick from receiving a no, with the understanding that the success of the role is partially predicated on conversing with as many potential guests as possible.
• Upsells guests to higher value items if possible, including existing guests that may have already made a purchase.
• Run reporting that reflects sales during that period, which are to be delivered to your supervisor for commission processing.
• Assists in overseeing ticket booth brand presentation, including the appearance of the ticket booth itself in addition to the crew members that work in the ticket booth.
• Regularly monitors guest engagement from the ticket booth staff, including proper eye contact and a positive attitude.
• Address guests by name and recognize their special occasions.
• Explain products or services and prices, and answer questions from guests.
• Collect outstanding balances for reservations and collect payment vouchers from third party
• Additional job duties as assigned

• Serves as point person in generating walk up sales, both in front of the ticket booth in addition to nearby areas with high foot traffic
• Successfully persuades guest to purchase tickets, merchandise, and any other sales opportunities that exist within the specific ticket booth.
• Exhibits ability to bounce back quick from receiving a no, with the understanding that the success of the role is partially predicated on conversing with as many potential guests as possible.
• Upsells guests to higher value items if possible, including existing guests that may have already made a purchase.
• Run reporting that reflects sales during that period, which are to be delivered to your supervisor for commission processing.
• Assists in overseeing ticket booth brand presentation, including the appearance of the ticket booth itself in addition to the crew members that work in the ticket booth.
• Regularly monitors guest engagement from the ticket booth staff, including proper eye contact and a positive attitude.
• Address guests by name and recognize their special occasions.
• Explain products or services and prices, and answer questions from guests.
• Collect outstanding balances for reservations and collect payment vouchers from third party
• Additional job duties as assigned

• High school diploma or equivalency is required.
• Must have a minimum of 1 year customer service experience in a direct selling role
• Previous sales experience is preferred, especially in a B2C setting
• Cash handling experience preferred
• Strong customer…