SVP, Client Partner

Client Development and Partnership Full Time Chicago, IL Hybrid

Dig Insightsunites strategy, human understanding, and technology to help brands move decisively, in a world thatwon’twait.

We workwith insights and marketing professionals at some of the world’s most well-loved brands, powering their brand and innovation decision-making.

Dig One isour agile technology platform,used byour people and our clients, to deliver smarter and faster decisions.

Our clients span verticals including CPG, QSR, retail, technology, financial services, and telecommunications. Our work is led by a team of over 250 strategists, insightsconsultants, developers,and data scientists. We work for a global client base out of offices in Toronto, Chicago,London, and Singapore.

Sincewe started in 2010,we’vebeen focused on setting a new standard for the insights industry – challenging the traditional model and building for what comes next.

That means hiring people who are bright, creative, resourceful, and kind. People who succeed at Dig are curious, questionestablishednorms and are passionate about helping our clients to move their businesses forward. If you want to join a team that takes themselves just seriously enough to producegreat work,we’dlove to welcome you.

As we continue to grow, both geographically and in our expertise,we are looking for people who want to join a high-growth and highly collaborative company.

The SVP, Client Partner is a senior individual-contributor commercial leader responsible for owning and growing revenue within a subset of Dig Insights' largest and most strategic growth accounts. You will develop and execute the account strategy, and be accountable for the overall commercial health, growth trajectory, and long-term partnership strategy for named accounts.

This role carries a bookings quota tied to both retention and expansion of assigned strategic accounts and is accountable for building durable, multi-year client partnerships that anchor Dig Insights' largest sources of recurring revenue.

Cross-functional collaboration is a critical component of this role. The SVP, Client Partner will leverage the vast amount of knowledge and expertise held by the people at Dig who have supported these accounts for many years, and build upon that intelligence to develop a winning growth strategy.

• Serve as the senior commercial owner for a portfolio of Dig Insights' largest and most strategic growth accounts.
• Understand the client’s growth strategy, and align Dig’s plan to measurable outcomes that support their growth.
• Build and maintain trusted relationships across all levels, with a particular emphasis on C-suite and senior executive stakeholders, globally.
• Identify and cultivate new relationships, buying centers, and cross-functional sponsors within existing accounts through consistent stakeholder mapping.
• Represent Dig Insights at the highest levels of the client relationship, including executive business reviews and strategic planning sessions.
• Own the strategic account plan for each assigned account, setting the long-term growth vision and priorities.
• Lead account strategy sessions with internal stakeholders, fostering collaboration and alignment on executive relationship plans, growth priorities, and next steps.
• Partner with Consulting and Dig One teams to align client needs with the right solution positioning.
• Contribute to the refinement of account planning and executive engagement best practices across the commercial organization.

• Personally advance the largest and most complex opportunities through the sales cycle, including pricing strategy, proposal positioning, and…