Senior Director, Aftermarket Channel-North America

Gogo

Remote - United States

Full time

R4270

We will be accepting applications through November 5, 2026 or until filled.

Lead Gogo's North American aftermarket channel strategy by developing high-performing partnerships and teams that accelerate growth across business aviation.

At Gogo, we're transforming how people connect in the sky through innovative connectivity and communications solutions for business aviation. Our aftermarket channel ecosystem plays a critical role in helping customers adopt, install, and maximize the value of Gogo technologies across aircraft worldwide.

As our Senior Director, Aftermarket Channel-North America
, you'll lead a team of Aftermarket Channel Managers and drive the growth strategy across OEM, MRO, dealer, and strategic partner networks throughout North America. You'll work closely with Sales, Product Management, Engineering, Marketing, Customer Operations, and Finance to expand partner performance, grow recurring revenue, increase installation capacity, and strengthen customer success.

If you're someone who excels at developing people, building trusted relationships, and translating strategy into measurable business results, we'd love to meet you.

• Lead and develop a high-performing team of Aftermarket Channel Managers focused on accelerating partner growth and customer success across North America
• Drive channel strategies that increase hardware sales, recurring service revenue, and partner-generated bookings
• Partner with OEMs, MROs, dealers, and strategic industry partners to expand market penetration and strengthen business relationships
• Lead annual business planning, forecasting, pipeline management, and revenue attainment activities across the channel organization
• Build executive-level relationships with key partners and serve as the senior escalation point for strategic opportunities and challenges
• Develop programs that improve installation capacity, technical proficiency, certification adoption, and sales effectiveness throughout the partner ecosystem
• Identify opportunities to improve partner productivity, operational efficiency, profitability, and market coverage
• Collaborate with Sales, Product, Engineering, Marketing, Customer Operations, and Finance to ensure alignment on priorities, product launches, customer adoption initiatives, and growth objectives
• Advocate for partner and customer requirements throughout the product lifecycle to improve overall customer experience and satisfaction
• Contribute to Gogo's long-term growth strategy by expanding market presence and increasing adoption of Gogo products and services

• Bachelor's Degree in Business, Engineering, Aviation, or a related field, or equivalent practical experience
• 15+ years of leadership experience in channel sales, business development, aviation services, aerospace technology, connectivity, or related industries
• Demonstrated success leading high-performing sales, channel, or business development organizations
• Experience managing complex partner ecosystems consisting of OEMs, MROs, dealers, and aviation service providers
• Proven ability to drive revenue growth through indirect sales and channel-based business models
• Strong executive presence with experience influencing senior stakeholders and negotiating strategic agreements

You don't need to check every box below. If you bring experience in some of these areas, we'd especially like to hear from you:

• Experience with in business aviation, aerospace technology, or aircraft connectivity industries
• Deep understanding of avionics, aircraft modifications, certification environments, or aviation services
• Knowledge of subscription-based, recurring revenue, or SaaS…