Nat'l Catering Sr. Manager

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Corp - Nat'l Catering Sr. Manager Full time Senior Management Legal Address, Chicago, IL, US

2 days ago Requisition

Salary Range: $ To $ Annually

JOB OVERVIEW

The Senior Manager, National Catering, Private Dining & Strategic Partnerships is responsible for driving incremental revenue through catering, private dining, restaurant buyouts, national accounts, online booking channels, and tour & travel partnerships. This role leads the development and execution of a scalable national sales strategy focused on expanding catering and event revenue, building strategic partnerships, increasing digital lead conversion, and growing group dining business across key flagship markets including Downtown Chicago, Washington D.C., Las Vegas, Orlando, and Pigeon Forge.

This individual will own the catering and private dining sales funnel from lead generation through booking conversion, while developing national account relationships and positioning Giordano’s as a preferred destination for group dining, travel groups, corporate events, and private celebrations.

QUALIFICATIONS/SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Experience & Education

• Hospitality Leadership: 7+ years of experience managing high-volume catering sales, private dining operations, or hospitality sales across multiple regions.
• Track Record:
  Proven success scaling an off-premise or event business, with a history of meeting or exceeding multi-million dollar annual sales targets.
• Strategic Deals:
  Demonstrated experience sourcing, negotiating, and executing high-value corporate partnerships and vendor agreements.
• Degree:
  Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field (or equivalent professional experience).

Core Competencies & Skills

• B2B Sales Mastery:
  Advanced pipeline management, enterprise-level corporate client acquisition, and contract negotiation skills.
• Financial Acumen:
  Deep understanding of restaurant financial management, including P&L management, labor optimization, and food cost margins for events.
• Operational Excellence:
  Ability to standardize standard operating procedures (SOPs) across different regions to ensure consistent guest experiences.
• Team Leadership:
  Experience hiring, coaching, and managing remote or multi-unit sales and operations teams.

Software & Technical Proficiency

• Event Management Software:
  Advanced proficiency in Tripleseat, Gather, or similar hospitality CRM platforms.
• POS & Analytics Systems:
  Familiarity with Toast, MICROS, Avero, or comparable restaurant business intelligence platforms.
• Enterprise Tech:
  Experience using Salesforce, Hub Spot, or standard corporate productivity suites (Google Workspace, Microsoft Excel)

ESSENTIAL JOB FUNCTIONS

NATIONAL CATERING & PRIVATE DINING LEADERSHIP

• Lead the national strategy for catering, private dining, and large-format event sales.
• Develop and execute initiatives that drive catering revenue, private dining bookings, restaurant buyouts, and group dining sales.
• Build and maintain a robust sales pipeline of corporate, social, nonprofit, and community event opportunities.
• Develop annual sales plans, budgets, and revenue targets for catering and private events.
• Partner with Operations to ensure exceptional event execution and guest satisfaction.
• Establish sales goals, performance…