Account Executive, Mid-Market Enterprise

Remote (US)
· Full-time

User Voice is a Customer Intelligence platform. We help customer-focused companies pull feedback from every touchpoint into one reliable source of insight.

• What it does: AI organizes unstructured customer conversations, surfaces emerging themes, and ties them to account value and revenue impact.

• Who uses it: executive, product, customer success, and revenue teams at mid-market and enterprise companies.

• Why it matters: it turns thousands of scattered conversations into clear priorities, a roadmap people agree on, and decisions backed by evidence.

This is a full-cycle, new-business role, and you'll source most of your own pipeline. There's no large SDR team or long list of inbound leads waiting for you. You'll build your own book from day one, then take those deals from first conversation to signed contract.

It suits someone who gets energy from prospecting, likes being accountable for a number, and wants their results to show on a small team.

• Build pipeline from scratch

  • Research target accounts, run multi-channel outbound (email, phone, Linked In, events), and book qualified meetings

  • Work with marketing on campaigns, sequences, and messaging that turn interest into conversations

• Run the full sales cycle

  • Lead discovery calls that get to the real business problem

  • Give consultative demos tailored to each buyer's role and priorities

  • Bring multiple stakeholders along, up to executive decision-makers

  • Negotiate and close

• Own your number

  • Keep the CRM accurate and your forecast honest

  • Report on activity, pipeline, and results every week

• Make the go-to-market better

  • Pass what you hear from the field back to product, marketing, and leadership

  • Help shape the playbook as we grow

• First 30 days: learn the product and market, start outbound, and book your first meetings

• First 90 days: a healthy self-sourced pipeline and your first deals moving toward close

• Ongoing: steady pipeline creation and closed revenue against quota

• 2-5 years of quota-carrying B2B SaaS sales experience, including closing deals yourself

• A track record of building your own pipeline through outbound prospecting, not only working inbound leads

• Experience selling to mid-market or enterprise buyers, with longer cycles and several stakeholders

• Strong discovery and consultative selling skills

• Clear, confident writing, presenting, and negotiating

• Self-direction and organization in a remote setting

• Comfort with a CRM (Hub Spot a plus) and modern prospecting tools

• Bonus: experience selling to product, CX, or customer success leaders, or familiarity with feedback or customer intelligence tools

• Uncapped commission: your earnings rise with the pipeline you build and the deals you close

• Visible impact: on a small team, your results directly shape company growth

• A product with momentum: AI-driven customer intelligence is a category buyers are actively looking for

• Room to grow: strong performers help write the playbook, and their responsibilities grow with them