Sales Development Representative; SDR; Healthcare Staffing

Sales Development Representative (SDR) – Healthcare Staffing

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

We’re looking for a bilingual Sales Development Representative (SDR) to drive new business for a healthcare staffing services provider. In this role, you’ll connect with dental and medical clinic owners, office managers, and hiring decision-makers across the United States to introduce staffing solutions and build long-term employer relationships.

You’ll manage outbound prospecting, present trained graduates for administrative and patient-facing roles, negotiate placement fees, and coordinate job orders with the internal team. This position is ideal for a confident, organized sales professional who understands healthcare office operations and can turn cold outreach into lasting business opportunities.

Outbound Prospecting & Lead Generation

• Make high-volume cold calls to dental and medical clinics across the United States.
• Introduce staffing services, identify hiring needs, and qualify prospective employer accounts.
• Follow up consistently with prospects to generate new business opportunities.

Candidate Pitching & Solution Selling

• Present trained graduates for front desk, patient coordinator, treatment coordinator, and administrative positions.
• Match candidate profiles to employer requirements and communicate their value clearly in English and Spanish.
• Address objections and guide prospective clients toward a hiring agreement.

Job Order Management

• Gather detailed job orders and clarify role requirements, timelines, and compensation expectations.
• Coordinate with the internal team to ensure suitable candidates are presented promptly.
• Manage multiple open job orders while maintaining consistent prospecting activity.

Negotiation & Account Development

• Negotiate placement fees and service agreements with employers.
• Build and maintain relationships with clinic owners, office managers, and hiring decision-makers.
• Follow up after placements, monitor client satisfaction, and identify repeat business and referral opportunities.

CRM & Pipeline Management

• Record outreach activity, client conversations, open job orders, and deal progress in the CRM.
• Maintain an organized pipeline and ensure timely follow-ups.
• Track sales activity and communicate pipeline progress, challenges, and opportunities proactively.

• Proven experience in outbound sales, business development, or B2B sales, ideally in staffing, recruiting, healthcare staffing, or professional services.
• Professional fluency in both English and Spanish, written and spoken.
• Comfort with high-volume cold calling, objection handling, and phone-based selling.
• Strongly preferred: hands-on experience in a dental or medical office as a Front Desk Representative, Patient Coordinator, or Treatment Coordinator.
• Understanding of healthcare office workflows, including patient scheduling, insurance verification, patient intake, and treatment coordination.
• Strong relationship-building, negotiation, and closing skills.
• Experience managing job orders, client requirements, or multiple sales opportunities simultaneously.
• Familiarity with CRM platforms for lead tracking, outreach documentation, and pipeline management.
• Excellent organization, time management, follow-through, and independent working skills.

• Experience selling staffing or recruiting services to healthcare practices.
• Familiarity with dental and medical practice staffing challenges.
• Experience negotiating placement fees, service agreements, or B2B contracts.
• Established knowledge of front desk and patient-facing administrative roles in healthcare settings.

• You understand dental or medical office operations and can…