Account Executive

At Life Couriers, we deeply understand and care about life‘s critical moments – to save lives. We are here to deliver the world‘s most time-critical diagnostics and therapies. Wherever logistics can make the biggest difference to a patient‘s life, you‘ll find us first. We aim to be the world‘s foremost group of life sciences logistics experts and we are committed to constantly pushing ourselves and the market towards new solutions for the benefit of patients.

Life Couriers offers customized supply chain solutions by integrating specialized logistics services, providing a seamless customer experience.

At Life Couriers, our culture is guided by our C.A.R.E. values
:

• Customer Excellence – We provide customers with a patient-focused experience, ensuring every delivery supports critical moments in patient care.
• Accountability – We own our actions, conduct, and performance. We learn from our mistakes and are dedicated solution finders, driving the business forward with a patient-first quality emphasis.
• Respect – Our employees are the heart of our success. We are approachable, open, and honest with each other and work collaboratively to achieve shared goals.
• Enthusiasm – We promote a culture of engagement in what we do. We work hard but also value teamwork, knowing it will drive our future growth and help deliver outstanding patient-focused logistics solutions.

An Account Executive is responsible for building and managing relationships with customers and clients to ensure customer satisfaction and increase sales. Their duties include nurturing relationships with customers, meeting sales targets and maintaining records of the sales data.

• Foster strong, trust-based relationships with customers by thoroughly understanding their needs.
• Identify and pursue new business opportunities with existing clients.
• Collaborate with internal teams to ensure client needs are met and projects are delivered on time and within budget.
• Conduct regular business reviews with clients to assess their satisfaction and identify areas for improvement.
• Stay up-to-date with industry trends and best practices to provide clients with innovative solutions.
• Build a profitable book of business by aggressively prospecting and cold calling businesses, both in-person and over the phone, to achieve ambitious targets.
• Independently develop and implement a consultative sales strategy focused on acquiring and retaining business.
• Manage the entire sales process, from lead generation to closing.
• Collaborate closely with key decision-makers, acting as a consultative partner.
• Other responsibilities as assigned by management.

• Proven analytical and problem-solving skills.
• Proficient with Microsoft Office applications.
• Strong attention to detail and organizational skills.
• Excellent written and oral communication/phone skills.
• Exceptional track record of success against sales objectives; consistently met or exceeded planned objectives.
• Comfortable and credible selling to company executives of various disciplines in addition to internal communication, presentations and questions from executive leadership, peers, and customers.
• Intermediate proficiency in Microsoft Suite applications, CRM, and sales enablement tools.

• Occasionally required to lift up to 10 pounds.
• Ability to travel up to 30% of the time.
• Primarily sedentary.

• Bachelor's degree in Business Administration, Marketing, or related field required
• Proven experience as an Account Executive or in a similar sales/customer service role
• 2+ years of Business 2 Business Sales Experience required
• Experience in Healthcare Transportation/Logistics, Supply Chain Solutions preferred, but not required.
• Project management…