Commercial Digital Cloud Account Executive - Retail, Consumer Goods and Manufacturing

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

• Develop key customer stakeholder relationships, with a focus on Marketing, Digital and Ecommerce leaders, and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term account strategy, aligned to customer business objectives
• Partner closely with the Core AE / Account Director on account strategy and executive engagement
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Coordinate internal Salesforce resources (Solution Engineers, Customer Success, Partners, Marketing) to meet customer business needs
• Share the Salesforce value proposition with existing and new customers, tied to outcomes like personalization, customer data unification, commerce growth and revenue lifecycle efficiency
• Drive growth within assigned accounts through new opportunities, expansion, whitespace and cross-sell across the Digital portfolio
• Build and manage a healthy pipeline through account mapping, outbound prospecting and joint campaigns with the Core AE
• Forecast accurately and maintain clean pipeline hygiene in Salesforce

• You have an average of 5+ years of B2B & SaaS full-cycle sales experience
• You’ve proven you can manage existing customer accounts to drive upsell/cross-sell, as well as acquire new logo accounts (or focus exclusively on new logos in a Hunter role)
• You have a track record of meeting or exceeding quota, ideally as a specialist or overlay seller
• You understand Mar Tech, Commerce, customer data or the broader Digital ecosystem (e.g., CDP, marketing automation, ecommerce platforms, CPQ/billing, data and analytics)
• You’ve sold to Marketing, Digital and Ecommerce buyers at the director level and above
• You can build and deliver compelling presentations and business cases to customers
• You can strategize with a large extended team and collaborate in a matrixed selling motion without owning the full account
• You have strong discovery, storytelling, negotiation and executive presence
• You are a self-starter, comfortable with ambiguity, who balances hunting with account expansion

• You have experience selling into the Manufacturing, Automotive, or Retail and Consumer Goods industries
• You have experience at a Mar Tech, Commerce, CDP or data platform vendor (e.g., Adobe, Shopify, Braze, Snowflake, Oracle, SAP, Optimizely)
• You're familiar with Salesforce products and the Salesforce selling motion
• You have experience with a methodology such as MEDDPICC, Command of the Message or Challenger

Sell a high-growth, strategic portfolio into customers who already trust Salesforce. Work alongside Core AEs with established relationships, giving you a warm entry point. Drive meaningful impact as AI, data and digital customer experience become top priorities for every business.