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Global Forwarding Executive

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: ArcBest
Full Time position
Listed on 2026-11-05
Job specializations:
  • Sales
    Business Development, B2B Sales, Account Manager
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Job Description

The Global Forwarding Executive prospects, develops, and secures new international freight forwarding customer relationships to grow profitable business. This position is primarily responsible for acquiring new customers to build a portfolio of accounts, and for developing and maintaining that portfolio over time. This role requires a high degree of responsibility and exposure to numerous aspects of the transportation industry, including pricing, sales, systems and tools, marketing, customer needs, and all modes of freight movement.

This position collaborates with the International and Sales teams to strengthen external customer acquisition efforts. This role is responsible for managing prioritized leads and mid-size accounts, running customized Datamyne targets, and driving prospecting initiatives to attract and acquire new client business at a profitable level. Serving as the main sales resource, this role plays a key role in generating significant international business growth within the assigned market.

Job Description

The Global Forwarding Executive prospects, develops, and secures new international freight forwarding customer relationships to grow profitable business. This position is primarily responsible for acquiring new customers to build a portfolio of accounts, and for developing and maintaining that portfolio over time. This role requires a high degree of responsibility and exposure to numerous aspects of the transportation industry, including pricing, sales, systems and tools, marketing, customer needs, and all modes of freight movement.

This position collaborates with the International and Sales teams to strengthen external customer acquisition efforts. This role is responsible for managing prioritized leads and mid-size accounts, running customized Datamyne targets, and driving prospecting initiatives to attract and acquire new client business at a profitable level. Serving as the main sales resource, this role plays a key role in generating significant international business growth within the assigned market.

Responsibilities
  • Identify and pursue new customer opportunities for international freight forwarding services.
  • Independently prospect, obtain, and develop new accounts utilizing Company techniques and methods including team selling with Arc Best account owners.
  • Apply established acquisition strategies to develop an understanding of customers’ international supply chain business models.
  • Conduct sales calls and face-to-face meetings with primary account owners and presentations to new mid-size customers (import minimum of 50 FCL per year, and monthly airfreight and LCL shipments).
  • Develop and maintain a pipeline of prospective international customers to achieve sales targets while balancing growth and margin objectives.
  • Monitor international market trends and competitors to develop knowledge of international solutions based on current state of affairs.
  • Actively work in collaboration with the International Pricing team on the development of pricing for proposals and qualified bids.
  • Generate new business using networking, social media, customer referrals, and other applicable methods.
  • Identify customer challenges to proactively provide solutions within the international sector.
  • Develop and grow strategic relationships directly with customers and within Arc Best sellers targeting only mid-size FCL import accounts, identify growth opportunities in core target markets, securing ongoing monthly business for LCL and airfreight export and import, building strong, lasting shipper relationships.
  • Develop expertise of Arc Best service offerings.
  • Negotiate service requirements; establish service packages with pricing analysts.
  • Collaborate with the International operations…
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