Sales Operations Administrator; Mid-Atlantic) Job Chicago area,Illinois USA,Sales

Position: Sales Operations Administrator (Mid-Atlantic)

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

General Description:

The Sales Operations Administrator (SOA) is a valuable resource for Regional Partners, Account Executives, and Sales Operations Team. The SOA partners with Sales Operations Specialists (SOS) to support a group of assigned Account Executives. The SOA will assist in supporting sales by requesting quotes from appropriate Vendors and Distributors, generating quotes for Customers, managing Opportunities. In this role, the SOA is required to interact with Manufacturing Partners and internal business partners in a fast-paced support atmosphere.

The SOA will provide general administrative and sales support to their assigned sales team and will report to the Regional Sales Operations Manager.

Roles and Responsibilities:

Use to assist in creating accounts, generating quotes, tracking opportunities, and processing purchase orders.
Assist in data entry for quotes that will be delivered to new and existing customers.
Provide review of opportunity details to prepare an order to be submitted.
Promptly responding to internal and external inquiries.
Develop and maintain relationships with GuidePoint's key Vendors and Distributors.
Leverage resources and relationships to bring Value to Customers.
Serve as a liaison between GuidePoint Account Executives, Purchasing, Accounting and Contracts Departments to process and track orders.
Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines under the guidance of the SOS team members.
Ad-Hoc projects including maintaining data integrity, reporting, deal registration support, renewal support, etc.
Send VAR quotes to customers via Docu Sign as required.
Other related duties to support the region as required and assigned.

Required Experience and

Education:

High School Diploma or GED required.
Moderate experience (2-3 years+) in a customer service/sales support type role.
Must be self-motivated with a strong ability to prioritize tasks.
Must have outstanding attention to detail and commitment to follow-through.
Ability to work well within a team atmosphere.
Must be available on the last day of the month/year to assist the team in processing orders.
Strong ability to multitask
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
Must be open to receiving constructive feedback and applying it to improve their results
Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
Intermediate level experience with Microsoft Office and Internet Navigation
Ability to work flexible work schedule required
Demonstrated willingness to learn and use AI-enabled tools.

Preferred Experience and

Education:

Technical sales/support and outbound calling experience preferred.
Prior experience in Customer Relationship Management (CRM) software such as is preferred but not required.

Travel Requirements:

Up to 15% travel

Physical Requirements:

Sedentary work
Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day

We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your…