Account Specialist, Education & Government

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Anyone who has been in their role for more than 6 months and in good standing may apply for a new position  consideration outside this timeframe, individuals should talk to their manager and People Business Partner. Please be sure to read the our Internal Mobility Program Policy here.

We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career,

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career,

In this role as an Account Specialist, Education & Government LATAM is responsible for driving new business, expansion, and new renewals within a designated territory. You will engage university presidents, provosts, chancellors, and deans, as well as ministers, vice ministers, and government leaders, through multiple communication channels. In this role, a structured and repeatable sales process is key to success, as is the ability to collaborate cross-functionally in a fast-paced environment.

• Enterprise Sales: You bring deep experience selling to universities, education systems, government organizations, ministries of education, and senior public-sector leaders. You understand complex buying environments and can navigate education and government procurement processes.
• Pipeline Generation: You proactively build new-business pipeline, generate demand within existing accounts, and partner effectively with Sales Development and Marketing to create opportunities.
• Account Growth: You combine a hunter’s ability to open and close new opportunities with a farmer’s ability to strengthen relationships, secure renewals, and drive expansion through upsell and cross-sell motions.
• Executive Relationship Management: You build trusted relationships with university presidents, provosts, chancellors, deans, ministers, vice ministers, and other senior stakeholders by connecting Coursera’s solutions to their strategic goals.
• Sales Discipline: You use a structured, repeatable sales process and maintain strong forecasting, pipeline-management, negotiation, organization, and time-management practices.
• Cross-Functional Collaboration: You partner closely with Customer Success and other internal teams to connect learning initiatives to measurable outcomes and deliver value throughout the customer lifecycle.
• Adaptability: You are entrepreneurial, comfortable with technology, and able to work independently or collaboratively in fast-paced, dynamic, and ambiguous environments.

• Prospect, engage, and sell to senior education and public-sector leaders across four-year institutions, community colleges, emerging high-school accounts, ministries of education, government organizations, and other relevant buying personas within your territory.
• Build a new-business pipeline across your territory.
• Ensure…