Senior Manager, Commercial Solutions

• Lead New Product Expansion Own the end‑to‑end upsell motion for new products, from deep‑dive discovery through proposal, negotiation, and signed contract, in close partnership with the CSM.
• Develop and deliver compelling solution narratives using demos, client journeys, ROI frameworks, and industry benchmarks.
• Serve as Product & Solution Expert Act as a subject matter expert across Progyny’s expanded product suite, building deep mastery of features, outcomes, guarantees, and competitive differentiation. Translate client needs and pain points into tailored solution recommendations aligned to business goals.
• Drive Commercial Excellence Navigate pricing discussions, guarantees, objections, and contract terms with confidence and consistency. Coordinate with internal stakeholders (Finance, Legal, Product, Implementation) to ensure smooth deal execution.
• Partner with Client Success Collaborate closely with CSMs to ensure opportunities are well‑qualified, context is clear, and positioning aligns with broader account strategy. Maintain the CSM’s role as trusted advisor, allowing them to remain client advocates rather than sales owners.
• Ensure Seamless Handoff & Feedback Loop Lead structured handoff post‑contract, clearly documenting client commitments, success metrics, and expectations. Surface thematic client insights to inform product development, enablement, and go‑to‑market strategy.
• Track & Optimize Performance Monitor and report on pipeline health, conversion rates, deal velocity, and revenue impact to support continuous improvement.

• 4+ years of experience in consultative B2B sales, commercial account expansion, or solution consulting, with a demonstrated track record of selling additional products to existing clients and meeting revenue or growth goals.
• Experience in sales, Client Success, or account management, with direct responsibility for growing existing accounts through discovery, opportunity qualification, proposal development, objection handling, pricing and contract negotiations, and closing expansion deals.
• Strong discovery and solution recommendation skills, with the ability to uncover client needs and connect product capabilities to business priorities.
• Clear, compelling communication, including experience delivering product demonstrations, presenting business cases, and explaining ROI to decision‑makers.
• Experience partnering with Client Success or account management teams, owning the sales process while the CSM retains responsibility for the overall client relationship.
• Cross‑functional collaboration, including working with Finance, Legal, Product, and Implementation to execute agreements and ensure a smooth handoff after signing.
• Pipeline management and forecasting skills, including maintaining accurate opportunity records and tracking deal progress, conversion rates, and revenue impact.
• Experience in healthcare, employee benefits, digital health, or another complex B2B environment with multiple decision‑makers, preferred.
• Experience selling to employers, benefits leaders, or HR teams, preferred.
• Experience introducing new products to an established client base, preferred.

Please note:

This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

Progyny (Nasdaq: PGNY) is a global leader in women’s health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that…