Account Executive, Merchant

Payments companies want software that automates how they find, onboard and manage merchants. As an Account Executive for Merchant Central, you will own new business and expand sales to independent sales organizations (ISOs), payment facilitators, processors, banks and software providers. You will run complex, multi-stakeholder SaaS sales cycles from first conversation through legal, procurement and information security (Info Sec) review to signature, and you will be accountable for an accurate forecast built on the MEDDPICC sales methodology.

Merchant Central is the leading software platform for payments companies that run their business on merchant relationships. It helps ISOs, payment facilitators, processors and software providers capture merchant leads, automate sign-up and onboarding, speed up underwriting, manage live merchants and calculate residuals accurately. Our buyers work in payments, so they expect a seller who understands their economics and their operational pain.

This role reports to the SVP & GM, Merchant Central Software Services.

NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one‑size‑fits‑all approach to payments. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups.

We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places.

We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest payment technology now and in the future.

• Be a Good Person, It’s Simple. We treat everyone fairly and with respect. We lead with kindness, humility and integrity. We take the time to understand each other and our customers. And we serve with care, because customers are never a transaction, and always our focus
• Align, Trust & Go. We debate openly, listen carefully and challenge thoughtfully. Once we decide, we move forward together - holding ourselves accountable to our commitments, and focusing on what matters most to our customers. That alignment creates momentum
• Raise the Bar. Good enough isn’t enough. We stay curious, measure everything, stay honest about progress and keep pushing ourselves to think creatively. We drive change, again and again. And leave things better than we found them. When we raise the bar, our customers feel it too

• Own the full sales cycle for Merchant Central, from prospecting and discovery through negotiation and close
• Qualify and run deals with MEDDPICC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, Competition)
• Build a pipeline and forecast grounded in MEDDPICC qualification, not gut feel
• Lead discovery with payments companies to understand how they handle merchant lead management, sign‑up, onboarding, underwriting, live merchant management and residuals
• Build business cases tied to measurable outcomes such as reduced time to revenue, lower onboarding cost, less manual underwriting effort and fewer residual disputes
• Guide deals through legal review,…