Security Officer - Retail Lobby Attendant

Security Officer - Retail Lobby Attendant

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Lobby Attendant in Chicago, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls and more. As a Front Desk Security Professional with Allied Universal at a bustling retail or mall location, you will be the first point of contact for visitors and tenants. Your role involves greeting guests, monitoring access, and providing exceptional customer service while helping to deter security-related incidents.

By embodying our values of reliability, teamwork, and integrity, you will contribute to a welcoming and secure environment for everyone entering the premises.

Full Time

$19.00 / Hour

• Mon 10:00 PM - 06:00 AM
• Tue 10:00 PM - 06:00 AM
• Fri 02:00 PM - 10:00 PM
• Sat 02:00 PM - 10:00 PM
• Sun 02:00 PM - 10:00 PM

• Smart Tools:
  Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth:
  Get paid training and access to career growth opportunities.
• Financial and
  
  Health Benefits:
  
  Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks:
  Enjoy discounts on top brands and services through our Perks Program.

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and credentials for entry as required.
• Respond to incidents and critical situations in a calm, problem‑solving manner, including notifying appropriate personnel and/or emergency services when needed.
• Document and report security-related incidents, observations, and activities according to site procedures.
• Assist with visitor management, including issuing visitor passes and maintaining visitor logs.
• Maintain a professional and approachable presence while addressing inquiries from visitors, tenants, and staff.
• Support Allied Universal in helping to deter unauthorized activity at the location by remaining alert and attentive at the front desk.

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:  If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.

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