Security Officer – Commercial Front Desk

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer – Commercial Front Desk in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries.

Whether you’re looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands‑on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a premier commercial real estate location, you will play a key role in creating a welcoming environment while helping to deter security-related incidents.

Your responsibilities will include managing access control, verifying badges, and delivering exceptional customer service to tenants and visitors. You will be the first point of contact, providing clear communication and supporting a positive experience for everyone entering the building. Join a team that values integrity, teamwork, and innovation, and make a meaningful impact every day.

Position Type:
Part Time
Pay Rate: $22.00 / Hour

Job Schedule:

Day Time
Tue 11:00 PM – 07:00 AM
Fri 11:00 PM – 07:00 AM

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

• Provide professional customer service to visitors, tenants, and staff while following security-related procedures and site-specific policies.
• Monitor building access and verify identification of all persons entering or exiting the premises at the front desk.
• Respond to incidents and critical situations in a calm, problem‑solving manner, following established protocols.
• Maintain detailed records of security-related activities, incidents, and visitor logs as required by site procedures.
• Communicate promptly with property management, Allied Universal management, and emergency services as necessary.
• Assist with emergency response activities and/or evacuation procedures according to site guidelines.
• Remain attentive and alert at the front desk, helping to deter unauthorized activity within the commercial real estate location.
• Support general front desk administrative tasks as needed, such as handling deliveries or providing directions.

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full‑time roles when available

• Must have at least 2 years of security‑related experience.
• Must provide proof of a high school diploma or equivalent (GED) as required by the client.
• Must be at least 21 years of age.
• Access control and/or badge system experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied…