Appliance Service Technician; Chicago South, IL

Appliance Service Technician (Chicago South, IL)

Join GE Appliances, a Haier company as an Appliance Service Technician in Chicago South.

• Diagnose and complete in‑home repairs on GE Appliances’ major appliances.
• Use sound judgment to recommend repair vs replacement, prioritizing practical repairs whenever possible.
• Promote and sell service contracts, water filters, and related products/appliances, focusing on value‑driven solutions and the best customer experience.
• Operate an assigned Bodewell service van to customer locations.
• Accurately document repairs, routes, and work activities.
• Participate in training sessions, meetings, and events to maintain industry expertise.
• Manage inventory and maintenance of your service vehicle.
• Deliver high‑quality service and maintain strong customer satisfaction.
• Follow all safety protocols to protect yourself and others.

• HS Diploma or General Education Degree (GED).
• 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance.
• Ability/experience diagnosing and repairing major appliances.
• Excellent customer service and communication skills with a responsive, professional approach.
• Basic computer aptitude, including proficiency in Microsoft Office Suite (Outlook and Teams).
• Ability to work a flexible schedule with some Saturdays as needed.
• Valid state driver’s license and successful completion of background check, physical, and drug screen.
• Must have or be willing to obtain CFC Certification within 6 months.
• Wear uniform & maintain personal grooming & appearance standards consistent with GE Appliance values.
• Self‑directed and a solid team player.
• Ability to deescalate situations and rebuild customer confidence in our products.
• Perform essential functions of the position, including:
  • Step up, into, and out of a van and sit for extended periods.
  • Handle work with parts/equipment that may be hot, cold, and/or wet.
  • Use powered hand tools and occasional vibratory tools.
  • Lift parts or materials up to 77 lbs.; push/pull up to 70 lbs.

• 6+ months of experience with refrigeration repair.
• Experience using Salesforce or similar CRM systems.
• CFC Certified.
• Certification in appliance repair or associate’s degree preferred.
• Read and interpret wiring diagrams, schematics, and other service information.

• Competitive hourly rate: $24–$34+ base, depending on experience, certifications, and location.
• Annual wage increases and uncapped incentive opportunities.
• Service van, laptop computer, and smartphone provided.
• Uniforms, work boots, and specialized tools supplied.
• Medical, dental, vision, and life insurance starting DAY ONE.
• 401(k) and tuition reimbursement.
• Paid vacation and paid holidays.
• Career growth opportunities and continuous technical training.

Our work is centered on our People and Culture. GE Appliances fosters an inclusive environment where every individual feels valued, connected, and empowered. We are committed to diversity, belonging, and engagement, reinforcing a culture of belonging, purpose, and connection.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

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