Traveling Service Technician

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Join RHI Magnesita, the global leader in refractory products, systems, and services. As a Traveling Service Technician, you'll play a critical role supporting customers across North America by providing hands-on technical expertise, refractory installation support, equipment maintenance, inspections, and field service solutions. This highly visible role offers the opportunity to work with a variety of industrial customers while traveling extensively to support critical plant operations and refractory projects.

Travel up to 80% is expected, with the potential for future international assignments.

• Travel to customer sites throughout the United States to support refractory installation, maintenance, inspection, and repair activities. Up to 80% travel expected.
• Install and repair refractory systems in kilns, furnaces, vessels, and other industrial equipment.
• Perform welding, cutting, grinding, anchor installation, forming, and pouring activities as required.
• Support gunning and shotcrete refractory applications and material trials at customer locations.
• Interpret technical drawings, specifications, and layouts to ensure accurate installation and maintenance activities.
• Conduct kiln audits, ovality measurements, and 3D scans of kilns, furnaces, and vessels.
• Utilize precision measuring equipment, scanners, thermal imaging cameras, and related diagnostic tools.
• Operate forklifts, manlifts, scissor lifts, and other construction and maintenance equipment safely and effectively.
• Perform preventative maintenance on tools and equipment including rotary guns, jackhammers, rivet busters, and related machinery.
• Maintain accurate documentation, expense reports, and project records while representing RHI Magnesita professionally at customer sites.

• High school diploma or GED required.
• 5+ years of industrial field service, refractory, steel or non-ferrous metals experience required.
• Experience with refractory installation, bricklaying, welding, forming, pouring, shotcrete, or gunning applications in steel and industrial applications is highly desirable.
• Ability to read and interpret blueprints, technical drawings, and specifications.
• Experience operating forklifts, aerial lifts, and other industrial equipment.
• Strong mechanical aptitude and troubleshooting skills.
• Valid driver's license required.
• Valid international passport or ability to obtain a passport required.
• MSHA part 46b or 48 certifications or ability to obtain required
• OSHA 10 or 30 or ability to obtain required.
• Proficiency with Microsoft Office applications and electronic reporting systems (e.g. Concur, ADP, Dayforce) is preferred.
• Strong verbal and written communication skills with a customer-focused mindset.
• Willingness and ability to travel extensively, work varying shifts, and perform physically demanding work in industrial environments.
• Ability to lift up to 50 pounds, climb ladders, work at heights, and perform tasks in confined spaces.
• Ability to present yourself in a professional manner and build strong customer relationships.

• Competitive Salary + Overtime Eligibility
• Comprehensive Benefits Package – Including medical, dental, vision, life insurance, and disability coverage.
• 401(k) Retirement Plan – With company matching to help you plan for your future.
• Paid Time Off
• Mileage reimbursement and paid travel, meals and accommodations
• Employee Assistance Program
• Training & Development – Access to learning resources and career development programs.
• Inclusive Work Environment – A culture that values diversity, safety, and collaboration.

RHI Magnesita is the leading global supplier of high-grade refractory products,…