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Social Services Manager

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: The Salvation Army USA Central Territory
Full Time position
Listed on 2025-12-02
Job specializations:
  • Social Work
  • Healthcare
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 30.86 - 37.81 USD Hourly USD 30.86 37.81 HOUR
Job Description & How to Apply Below

THE SALVATION ARMY

NORTH AND CENTRAL ILLINOIS DIVISION

Child Care

POSITION DESCRIPTION

POSITION TITLE:
Social Services Manager

LOCATION:
Child Care

REPORTS TO:
Program Director

FLSA CATEGORY:
Exempt

STATUS TYPE: RFT

PAY GRADE: 208

PAY RANGE: $30.86 - $37.81

OUTCOMES

Oversees the Head Start Social Services, Disabilities and Mental Health components, provides clinical supervision to all child care social service staff; serves as a liaison to two or three Head Start sites or programs, and participates as a member of the management team.

ESSENTIAL DUTIES AND RESPONSIBILTIES

  • Oversees the Head Start Social Service, Disabilities and Mental Health components with the Head Start site staff (especially Directors, teachers, and social service staff) and Managers.
    • Assures that children and family's needs are responded to by Social Service staff based upon social work principles and practices
    • Establishes and implements the social service philosophy of the program that is inclusive of the Individual with Disabilities Act (IDEA) and Social-Emotional Learning Act.
    • Facilitates in-service training for social service, disabilities, and mental health staff
    • Observes staff/family practices interactions and provides technical assistance to social service, teaching, and administrative staff
    • Attends Department of Family and Social Services (DFSS) Social Service, Mental Health, and Disabilities Advisory Meetings
    • Monitors social service, disabilities and mental health tracking and documentation
    • Provides direct oversight to the Mental Health Consultant's contract in providing services to children, families, and site staff
    • Acts as the liaison between program sites, DFSS and Chicago Public School (CPS) in identifying, assessing, and referring children with suspected disabilities
    • Works with the Program Director to revise the Forms Notebooks annually
    • Establishes collaborative relationships with community organizations
  • Provides clinical supervision to all child care social service staff
    • Meets individually with each social service staff person.
    • Plans for utilization of staff development/conference funds in Head Start Budget and Salvation Army Allocations, and monitors expenditures
    • Facilitates family case studies
  • Serves as a liaison to two or three Head Start sites
    • Meets with the site director monthly, or as needed to provide supervision and support
    • Responds to the requests for information, technical assistance, and support from the site director
    • Supports director in responding to special needs and child abuse situations
    • Provides technical assistance in implementing policies at the site
    • Represents the site and its needs to the Administrative Office
    • Evaluates the site directors annually
  • Participates as a member of the Child Care Program Management team.
  • Planning
    • Coordinates with all members of the management team to plan, support and monitor all programs of the Salvation Army Child Care Program
    • Assists with the Budget review. Makes appropriate suggestions for expenditures and/or changes.
  • Participates in new program development
    • Identifies potential funding sources for supplemental services and develops proposals as requested
  • Personnel Support
    • Assists with developing and maintaining good staff relationships
    • Participate in interviews for management staff, as requested
    • Represents the Salvation Army and Child Care Program to staff with regard to personnel policies.
  • Advocacy
    • Develops an atmosphere of support for the agencies program within the community at large and among programs users.
    • Maintains liaison with state, community and neighborhood institutions and organization.
    • Assumes an advocacy position for children and families when presenting at professional conferences, as well as internal and external meetings.
  • Professionalism
    • Maintains a professional approach to job duties.
    • Adheres to personnel policies.
    • Supports and enforces program regulations.
    • Assumes and thoroughly completes all duties in a professional and timely manner.
    • Accepts responsibility willingly.
    • Demonstrates enthusiasm for the program.
    • Responds objectively to change.
    • Responds in a positive manner to constructive suggestions.
    • Respects the confidentiality of parents, children, and other staff members.
  • Keeps abreast of early childhood education practices through:
    • Demonstration a proficient knowledge of child development
    • Demonstrates professional growth and development through:
    • Identification of own training needs
    • Participation in training seminars
    • Enrollment in advance college courses
    • Reading professional literature and research
    • Application of training to professional performance
  • Other Duties
    • All other duties as assigned.
  • REPORTING RELATIONSHIPS

    This position reports to the Program Director.

    This position supervises two-three program sites as determined by Program Director.

    This individual relates to and interacts with a wide range of contacts both within and outside The Salvation Army. In these contacts, they act as a representative of the Army and its mission.

    PEFORMANCE MEASURMENTS

    This individual will be evaluated on how effectively the outcomes of…

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