Clinical Case Manager

Title: Clinical Case Manager

Location: 4822 N Broadway Ave Chicago, IL 60640

Schedule: Hybrid, Monday - Friday 8:30 am-5:00 pm, evenings and weekends as needed

$19.79/hr - $24.80/hr

Join Our Team as a Clinical Case Manager! Are you passionate about providing specialized clinical case management services to diverse populations? We are seeking a dedicated individual to join us in this impactful role. As a Clinical Case Manager, you will provide a broad range of services within the guidelines established by the Organization and specific programs. You will work with a high degree of independent accountability, adhering to professional and ethical standards, organizational policies, and contractual requirements.

The populations you will serve may include children at risk of human trafficking, adults who have experienced trafficking, families, immigrants, refugees, and individuals with mental illness, HIV/AIDS, and/or substance abuse issues. Your responsibilities will include connecting participants to healthcare, behavioral health, and social services such as housing, adult education, and employment assistance programs. Your individual accountabilities and work volume will be established through the development of annual Success Objectives, providing a clear framework for your professional growth and impact.

If you are ready to make a difference in the lives of others, we invite you to apply and join us in our mission.

• Make a meaningful impact on the lives of individuals seeking education and career pathways.
• Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization.
• Providing flexibility and work‑life balance.
• Participate in professional development opportunities to enhance your skills and expertise.

• Medical insurance. BCBS PPO, EPO, and HSA Plans
• Dental insurance.
• Vision insurance.
• 401(k) 3% Employer Contribution.
• Paid maternity leave.
• Paid paternity leave.
• Commuter benefits.
• Professional Development Assistance.
• Disability insurance
• FSA Spending Account
• Life Insurance
• Employee Assistance Program
• Special Vendor Discounted Offerings on Travel, Amusement Parks, etc.

• Provides clinical case management services to program participants through a short-term case management model. Provides intense advocacy, crisis intervention, and makes appropriate referrals to other Organization units and external providers as needed. Collects informed consent for program participation and the non-clinical assessments.
• Meets regularly with assigned cases and representatives from community as needed. Develops, maintains, and follows up with program participant treatment plans to ensure that realistic goals and deadlines of accomplishments are being met.
• Conducts outreach and intake as requested. Receives case assignments, creates individualized care plans, tracks community linkages, reviews case progress and determines case closure through the supervisor of the assigned program and in accord with funder requirements.
• Develops service plans, which outline a specific plan of action with each program participant under the supervision of the supervisor of the assigned program. Screens for income supports for benefits and entitlements to advocate on the behalf of program participants.
• Accurately completes in a timely manner all necessary forms, case recordings and statistical reports.
• Develops, monitors and enhances professional relationships with social service, health and governmental agencies. Establishes and maintains a professional relationship within the guidelines of professional standards, program participant profiles, confidentiality laws and the newest clinical research available.
• Participates and contributes in regular supervision meetings, team meetings, in-house training sessions and conferences. Participates in program and operational planning.
• Maintains the volume of work designated by project standards and utilizes strengths-based theory and concepts integration in clinical practice. On an ongoing basis assimilates the knowledge of resources available to implement clinical concepts.
• Adheres to professional standards as…