Case Manager - HSPRS

Case Manager – Home Study & Post Release Services (HS/PRS)

Institute for Child & Family Health, Inc. –
Location: Chicago, IL –
Salary: $64,500 annually.

Our Home Study and Post Release Services (HS/PRS) program supports unaccompanied children (UC) aged 0‑17 ½ from the Office of Refugee Resettlement (ORR) to families or sponsors. As a Case Manager you will conduct home studies, provide post‑release services, advocate for children and families, and ensure ongoing safety and well‑being.

• Conduct home studies and assess safety of the home and suitability of the sponsor.
• Provide post‑release services to child and sponsor, connecting them to community resources.
• Advocate for children and families, navigate systems, and coordinate medical, educational, and mental health services.
• Monitor placements on an ongoing basis, ensuring safety and well‑being.
• Manage a high‑turnover caseload of up to 40 youth, ensuring each youth is enrolled and attending school.
• Respond to client emergencies inside and outside work hours.
• Travel throughout the region, sometimes up to 3 hours by personal vehicle.
• Maintain all assessments, reports, and case notes in hardcopy and electronic files.
• Ensure coordination of initial intake, safety screenings, mental‑health assessments, and services schedule.
• Contact child and sponsor within 24 hours of assignment.

• Bachelor’s degree in a relevant behavioral, social science, or related field.
• Experience conducting home studies per state requirements.
• Strong professional writing skills for assessment reports.
• Knowledge of local community social services.
• Experience working with immigrant populations.
• One to three years’ progressive case‑management experience (preferred).
• Child‑welfare experience and professional licensure strongly preferred.
• Proficient in Microsoft Office.
• Bilingual – English/Spanish required.
• Valid driver’s license in the region and reliable personal vehicle.
• Ability to travel extensively, both ground and air.
• Strong interpersonal skills, able to work with diverse cultures and non‑English speakers.

• Computer work requiring long periods of sitting at a desk.
• Ability to lift up to 30 pounds.
• Time driving or using public transportation for client services.

• Regular hours Monday‑Friday 9 a.m.–5 p.m., with flexibility for program needs.
• Required availability for afternoons, evenings, and weekends.

• 120 hours vacation; 12 sick days per year.
• 10 holidays, 3 personal days, medical appointment time.
• Medical, dental, and vision insurance.
• Pet and legal insurance.
• Employee Assistance Program.
• FSA, transit, and parking savings accounts.
• Supplemental life insurance, critical illness, enhanced short‑term disability benefits.
• 401(k) match.
• Corporate discount program.
• Sick leave pool.
• Identity protection.

Institute for Child & Family Health, Inc. is an equal‑opportunity employer and does not discriminate based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, or local laws.