ADA Eligibility Specialist – Bilingual

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Are you looking for a rewarding opportunity to assist the senior community and individuals with special needs in Ventura County who are applying for eligibility to access paratransit services? Do you reside in Ventura County? Do you enjoy being out in the field conducting ADA eligibility interviews? We are looking for seasoned candidates as an ADA Eligibility Specialist bilingual in Spanish with a background in special education, social work, medical or other related fields.

Training will be provided for our project. Demonstrated experience inthe ADA Eligibility process is preferred.

We offer a competive compensation and benefits package including mileage reimbursement. $/hour.

Mobility Management Partners, Inc. (MMP) is a non‑profit agency providing services to various public and private agencies with a mission to improve access to greater transportation options for persons with disabilities, low income or seniors with unmet transportation needs. The services provided by MMP include travel and mobility training, Americans with Disabilities Act (ADA) eligibility certification, volunteer driver program coordination, informational call center, and brokerage of coordinated transportation services.

MMP’s Mobility Programs Department is a key component of achieving our mission of improving individuals’ access to greater transportation options. The department provides administrative and call center support for various programs including Travel Training, ADA Eligibility Certification, and an informational Call Center. The ADA Eligibility Specialist position is responsible for evaluating individuals who have applied for ADA eligibility certification, and for making determinations as to their eligibility status.

The evaluation often includes conducting both in‑person and virtual interviews and limited functional assessments with applicants.

• Conduct functional and/or cognitive assessments of individual applicants
• Handle in‑person and phone interviews with individual applicants.
• Review and assess evaluations and other documents provided by applicant and/or applicant’s physician
• Make determinations of ADA eligibility in compliance with federal, state and local regulations and policies
• Prepare and maintain detailed documentation of determination results and justification for determination decisions
• Prepare and maintain ADA eligibility interview schedule, insuring that regulatory and contractual timelines are met
• Compile and send program‑related letters, forms, and other communications
• Collect and compile program‑related statistical data and prepare reports
• Audit program files for neatness, thoroughness and compliance with regulatory and contractual requirements
• Perform data input to appropriate databases
• Develop and maintain appropriate workflow systems
• Respond to program‑related inquiries via phone, email, postal mail or fax
• Other duties as assigned

Minimum high school diploma or GED required, associates/bachelor’s degree highly desirable. 3-4 years’ work experience in a related field such as social work, physical therapy, personal training, recreational therapy. Minimum one (1) year experience working directly with persons with disabilities or the elderly population. Bilingual (fluent) in English and Spanish) Transportation‑related experience desirable but not required.

Bi‑lingual capabilities in Spanish and English required

• Common challenges faced by persons with disabilities in utilizing public transportation systems
• Common challenges faced by seniors in activities involving general mobility and the use of public transportation systems
• Americans with Disabilities Act (ADA) regulations and other applicable local, state, and federal laws governing the provision of transportation services to individuals with…