Case Manager
Listed on 2026-10-09
-
Social Work
Human Services/ Social Work, Community Support Services, Community Health, Crisis Counselor
- 401(k)
- Opportunity for advancement
- Paid time off
- Training & development
INSIPLE Coalition is hiring a Case Manager to walk alongside the participants our outreach team engages in Riverdale, Roseland, and West Pullman. You will help people at the highest risk of violence set goals, connect to services, and stay on a path toward stability, from first intake through each milestone. This role is for a patient, dependable advocate who earns trust and follows through.
Responsibilities- Manage a caseload of participants at the highest risk of violence involvement, from intake and needs assessment through goal completion
- Develop an individualized service plan with each participant and review progress regularly
- Connect participants to INSIPLE's workforce development programming and to employment, education, housing, behavioral health, legal, and reentry resources
- Follow up on every referral to confirm the participant was served
- Coordinate with Outreach Workers on referrals, warm handoffs, and participant safety concerns
- Support participants and families in the aftermath of violence
- Build and maintain a referral network of service providers and employers
- Keep accurate, timely case notes, contact logs, and outcome data for grant compliance
- Take part in team debriefs, trainings, and community events
- Minimum 2 years of experience in case management, social services, reentry support, or violence intervention
- Working knowledge of community resources on Chicago's Far South Side
- Ability to build trust with participants who have experienced trauma, incarceration, or violence
- Strong organization and written documentation skills
- Comfort with data entry and case management systems
- Ability to work a flexible schedule, including some evenings and weekends
- Valid driver's license and reliable transportation
- Background check required; a prior record does not automatically disqualify a candidate
- Lived experience or deep credibility within Riverdale, Roseland, or West Pullman
- Training in trauma-informed care or motivational interviewing
INSIPLE Coalition, short for Information Needed So I Plan Life Everyday, is a Chicago-based nonprofit whose mission is to prevent violence, strengthen communities, and create pathways to opportunity. Rooted in the Far South Side neighborhoods we serve, we partner with credible messengers, community institutions, and city stakeholders to reduce shootings and homicides, support individuals at the highest risk of violence involvement, and strengthen the community-based infrastructure that makes lasting peace possible.
Our work is grounded in the belief that those closest to the problem are closest to the solution, and that healing, not punishment, is the foundation of public safety.
INSIPLE Coalition is an equal opportunity employer. We encourage applications from people with lived experience, including returning citizens.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).