Human Rights Mediator Ss

Human Rights Mediator Ss

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

Position Overview:

Under the general direction of the Public Service Administrator, Director of Mediation and Special Projects, who organizes, plans, executes, controls and evaluates the Mediation Program.

Essential Functions:

Mediates approximately five DHR charges per week by communicating the availability and advantages of the Mediation Program and convening a meeting with the parties. Recommends, revises and implements substantive and administrative policies to assist in the operation of the Mediation Program. Organizes and prepares files for mediation conferences, logs in parties, drafts paperwork for mediated charges. Communicates and gathers information related to the IDHR mediation process.

Translates discussions functions/procedures policies and documents into Spanish for individuals who cannot speak or read English. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications:

Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with coursework in business or public administration. Requires one year of professional experience which includes mediating disputes, preferably including those dealing with discrimination issues, or, requires completion of an approved training. Requires certification as a mediator (minimum 40-hour program) from an approved certifying organization. Requires the ability to speak and write Spanish at a colloquial skill level.

Preferred Qualifications:

Prefers at least one (1) year of experience interpreting and applying the Human Rights Act or relevant federal law in mediating charges of discrimination. Prefers at least two (2) years' experience communicating effectively via virtual meeting, written correspondence and email, while working with individuals in conflict to reach mutually acceptable outcomes. Prefers at least two (2) years' experience identifying key issues and facts and proposing plausible alternatives.

Prefers at least two (2) years' experience utilizing case management software, Microsoft Office Suite, Cisco Web Ex, Adobe, or similar programs to communicate and prepare reports and other case-related documentation.

About the Department of Human Rights:
The Illinois Department of Human Rights ("IDHR") is a state agency charged with the enforcement of the Illinois Human Rights Act ("Act"). The Act prohibits unlawful discrimination in Illinois with respect to employment, real estate transactions, financial credit, and public accommodations (including education). IDHR protects and guarantees the rights of all Illinoisans to be free from unlawful discrimination by receiving and investigating claims of unlawful discrimination.

Application Instructions:
Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the  homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources:
State employees:
Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on  – click "Application Procedures" in the footer of every page of the website. The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: d