Victim​/Witness Coordinator-Charging Unit​/Early Bail Review

Position: Victim/Witness Coordinator-Charging Unit/Early Bail Review

Supervisor: Director of Victim Services Unit (and other designated supervisors)

The Philadelphia District Attorney’s Office is committed to delivering justice and providing vital support to victims of crime. Our Victim Services Unit plays a critical role within the DAO’s External Engagement and Government Affairs Division in guiding victims through the legal process and ensuring they receive the necessary support and resources. We are dedicated to enhancing the quality of victim services and fostering a supportive environment for both victims and staff.

** Please note that effective September 1, 2021, the City of Philadelphia requires all new employees to present proof of vaccination against COVID-19.**

To attain a job with the city, you must be a city of Philadelphia resident within 6 months (180 days) of hire and able to work completely in the office.

The Victim/Witness Coordinator for the Charging/E  Unit at the Philadelphia District Attorney’s Office is responsible for providing comprehensive support to victims and witnesses of all crimes. This role involves direct assistance via in-person communication, telephone, or written correspondence, ensuring that victims and witnesses are fully informed of their rights and receive necessary services throughout the criminal justice process. The coordinator will work closely with prosecutors, law enforcement, and various community organizations to ensure that victims are supported and their needs are met.

The Charging/E  Victim/Witness Coordinator reports to the Director of the Victim Services Unit and is also expected to work closely with the Early Bail Review Team.

The Victim/Witness Coordinator serves as a member of the Victim Services Unit and may be assigned or reassigned to different units, specialty teams, or areas of responsibility within the Philadelphia District Attorney's Office based on operational needs, staffing requirements, workload demands, and the needs of victims and witnesses. Employees are expected to remain flexible and perform duties as assigned in support of the mission of the Philadelphia District Attorney's Office.

• Provide personalized services to victims and witnesses of crimes through phone calls, texts and other written communication.
• Inform victims about their rights under the Crime Victims Act, the Juvenile Act, the Pennsylvania Rules of Juvenile Court Procedure, and the Victims’ Bill of Rights.
• Ensure crime victims are informed of case status both before and after the Early Bail Review hearing.
• Relay critical case information to victims, including upcoming proceedings and plea offers, and gather victim input to share with the assigned prosecutor for consideration.
• Facilitate communication between crime victims, witnesses, prosecutors, and other stakeholders in the criminal justice system.
• Support victims with practical needs such as transportation, arrange language interpretation, employer/creditor/school interventions, etc.
• Provide & refer community resources to victims based upon their need.
• Advocate on behalf of victims and witnesses.
• Address any intimidation or harassment complaints from victims and witnesses, ensuring their protection by working with the appropriate DAO staff.
• Serve as a liaison between victims, witnesses, law enforcement, prosecutors, and victim service agencies.
• Participate in the education and training of District Attorney staff and other agencies supporting crime victims.
• Ensure compliance with the Consolidated Victim Service Program Standards as mandated by the Pennsylvania Commission on Crime and Delinquency.

• Bachelor's degree in social work,…