Justice Advisory Council-SGV-Case Manager​/Mentor

TASC's Youth & Family Support Services (YFSS) Division provides community-based services designed to strengthen youth and families, address behavioral health and social needs, reduce barriers to stability, and promote positive youth development.

YFSS collaborates with Cook County juvenile justice partners, schools, behavioral health providers, community-based organizations, families, and other systems to connect youth with individualized services and supports that promote safety, healthy decision-making, positive relationships, and successful community functioning.

POSITION SUMMARY: The Case Manager/Mentor provides intensive, relationship-based case management, mentoring, advocacy, and community support to youth participating in the Cook County JAC-SGV program.

The position is responsible for engaging youth and families; identifying individual strengths, needs, risks, and barriers; developing individualized service plans; providing ongoing mentoring and coaching; coordinating community-based services; facilitating structured programming and prosocial activities; and monitoring youth progress.

The Case Manager/Mentor serves as a consistent and trusted adult support for participating youth while maintaining appropriate professional boundaries. Through frequent contact and individualized engagement, the Case Manager/Mentor assists youth in strengthening decision-making, conflict-resolution, coping, communication, life, and interpersonal skills.

The position works collaboratively with parents/caregivers, Cook County partners, schools, behavioral health and substance use treatment providers, community organizations, and other service systems to address factors that may contribute to violence, justice-system involvement, or instability.

• Establish consistent, strengths-based, trauma-informed, and developmentally appropriate relationships with participating youth.
• Provide individualized mentoring, coaching, encouragement, and practical support designed to strengthen youth engagement, accountability, resilience, and positive decision-making.
• Maintain regular contact with assigned youth in accordance with program expectations and individualized needs.
• Assist youth in identifying personal strengths, goals, interests, protective factors, and positive opportunities within their families and communities.
• Model healthy communication, problem-solving, conflict resolution, emotional regulation, accountability, and other positive interpersonal skills.
• Support youth in identifying alternatives to behaviors and circumstances that may contribute to violence, victimization, substance use, or deeper justice-system involvement.
• Engage youth through structured and informal activities that strengthen trust, consistency, and connection to positive adults and peers.

• Complete intake, orientation, screening, needs identification, and other required program activities.
• Develop individualized service plans in partnership with youth and their parents/caregivers that establish measurable goals, interventions, and supports.
• Provide intensive case management addressing identified needs such as behavioral health, substance use, education, employment, family functioning, housing stability, healthcare, transportation, mentoring, recreation, and other social determinants affecting youth stability.
• Monitor progress toward established goals and modify interventions and service strategies as youth needs change.
• Identify emerging behavioral health, substance use, safety, victimization, or crisis concerns and coordinate appropriate intervention, referral, or escalation.
• Advocate for youth and families when barriers interfere with access to needed services…