Job Coach; NCS; Mayor's Office of Development

this is a non-civil service position salary range: $15.00 - $28.80 hourly starting pay: $22.00 hourly

welcome to the city of baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The city of baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making baltimore a great place to live and work.

In the city of baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the city of baltimore team! The city offers medical, prescription drug, dental, vision, optional life, ad&d, and fsa plans.

This office also supplies wellness programs, support groups, and workshops.

you can learn about our benefits here: https://human resources.baltimorecity.gov/hr-divisions/benefits

this is a customer development position, which is an approach to working with young people between the ages of 16 to 21 years of age defines goals (outcomes) based on capacity, strengths and developmental needs of youthworks private sector (ywps) participants. Work involves assisting youthworks private sector participants with professional workforce skills, placement coordination, and follow-up and support after placement. Job coaches will be assigned to each hiring organization/ employers to answer questions and serve as a direct link to the youthworks private sector program.

Selected candidates will also visit the worksites to provide encouragement and support to youthworks participants to ensure a positive work experience. Job coaches will communicate with and serve as the direct liaison with the employer and the assigned youth from the youthworks program.

provide group and individual sessions to support youthworks private sector participants’ job preparedness and post placement (e.g., awareness of work ethics; addressing family dynamics that create barriers to successful employment; developing a professional presentation). Perform as liaison between the summer youthworks office and employer worksites. Screen youth applicants and conducts interviews on behalf of employers based on the job description and required attributes indicated by the employer.

Update various databases including but not limited to internal reports and onedrive products, as well as the summer youthworks system. Verify youth information and conducts matching analysis to applicable positions recruited by ywps staff. Provide interview refresher to young people to ensure youth preparedness. Provide individual youth and employer sessions to support job retention. Ensure comprehensive assessment, youth career counseling, and case file management.

Assist with various functions connected to the ywps job readiness workshops and the youthworks academy. Deliver presentations to youth to ensure workforce readiness and life skills training is understood. Create and assists with youth resume preparation and design. Provide group and one on one sessions. Meet with employers and human resource managers and directors, maintains excellent employer/customer relations, anticipates participants’ needs, assesses participant’s satisfaction, offers support services so that customers are adequately trained, and supported on-the-job.

Drive to worksite locations to visits to conduct site visits to observe on-the-job work habits and relationships, meet with supervisors, address any barriers to success, and encourages productivity and upward…