ServiceNow SPM Dev Lead

Job-ID Reference
26-16523

Remote
100% Remote Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:

Service Now SPM Dev Lead Location(s):
Chicago, IL
(Remote)

Job Summary
The Service Now SPM Development Lead is responsible for leading the technical design, development, configuration, integration, and deployment of Service Now Strategic Portfolio Management (SPM) solutions. This role serves as the primary technical authority for the SPM platform, providing leadership to development teams while collaborating with business stakeholders, architects, functional consultants, and project managers to deliver scalable and sustainable solutions aligned with organizational objectives.

The ideal candidate possesses deep expertise in Service Now SPM modules, hands-on development experience, strong technical leadership capabilities, and a proven track record delivering enterprise-scale Service Now implementations.

Technical Leadership Lead the design, development, and implementation of Service Now SPM solutions.

Provide technical direction and mentorship to developers and administrators.

Establish development standards, coding best practices, and governance processes.

Review technical designs, configurations, and customizations to ensure alignment with platform best practices.

Drive technical solution discussions and provide recommendations for complex business requirements.

Solution Design & Development Design and configure Service Now SPM applications including:

Demand Management Project Portfolio Management (PPM)
Agile Development Resource Management Strategic Planning Investment Funding Innovation Management Objectives and Key Results (OKRs)

Additional responsibilities include:

Develop custom applications, workflows, business rules, UI policies, client scripts, and integrations.

Configure Flow Designer workflows and automate business processes.

Develop and maintain Service Now integrations using REST, SOAP, Integration Hub, and third-party APIs.Ensure solutions follow Service Now architecture principles and platform scalability standards.

Architecture & Integration Collaborate with enterprise architects to define solution architectures.

Design integrations between Service Now and enterprise systems such as:

ERP platformsHR systems

Financial systems

Agile tools such as Jira and Azure Dev Ops Data  warehouses and reporting platforms

Define data models and integration strategies supporting portfolio and project management processes.

Delivery & Project Execution Participate in Agile ceremonies and sprint planning activities.

Estimate development effort and support project delivery planning.

Manage technical risks, issues, and dependencies.

Coordinate development activities across onshore and offshore teams.

Support release management and deployment planning activities.

Required Qualifications Education Bachelor ’s degree in Computer Science, Information Systems, Engineering, or a related field.

Experience7+ years of Service Now platform experience.
3+ years leading Service Now development teams.

Hands-on experience implementing Service Now SPM solutions in enterprise environments.

Experience with Agile and Scrum delivery methodologies.

Strong experience delivering end-to-end Service Now projects from design through deployment.

Technical Skills Service Now  SPM implementation expertise.

JavaScript, Glide APIs, and Service Now scripting.

Flow Designer and Integration Hub.

REST and SOAP web services.

Service Portal and Workspace development.

Data migration and transformation tools.

CMDB and Service Now platform architecture knowledge.

Source control and CI/CD practices.

Preferred Certifications Service Now  Certified System Administrator (CSA)
Service Now Certified Application Developer (CAD)
Service Now Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
Service Now Certified Technical Architect (CTA) – preferred

Agile/Scrum certifications – preferred

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.