Salesforce Architect

The Salesforce Architect is the hands-on technical authority for the Salesforce ecosystem. You own solution architecture, design quality, platform integrity, and the engineering standards for changing and running this business-critical environment.

You will support the current Salesforce/Fonteva platform while reducing unnecessary customization, technical debt, and vendor dependence. You will also preserve future options by building modular interfaces, documenting the current state, and providing objective technical analysis for modernization, migration, or selective capability replacement decisions.

Solution Architecture and Technical Design (25%)

Define and govern designs for Salesforce/Fonteva and the CRM/AMS capabilities that depend on it.

Platform Engineering and Technical Quality (20%)

Lead hands-on work across Salesforce configuration, automation, custom development, and managed-package extensions.

Integration, Data, and Federated Architecture (20%)

Design reliable data movement and system interactions across the national, state, and local membership ecosystem.

Security, Reliability, and Operational Stewardship (15%)

Protect the security, performance, and stability of Salesforce/Fonteva and its member-facing services.

Release, Environment, and Technical Governance (10%)

Establish the technical controls that move changes safely from design to production.

Modernization, Vendor Transition, and Technical Strategy (10%)

Provide technical analysis and knowledge transfer that strengthen internal ownership and inform the future of the CRM/AMS ecosystem.

Education

Bachelor's degree in computer science, information systems, software engineering, or a related field. Twelve years of experience may substitute for the degree.

Required Experience

• 8+ years of progressively responsible enterprise application experience
• 5+ years of hands-on Salesforce delivery
• 3+ years as a Salesforce solution architect, technical architect, or technical lead in a complex production environment
• Must have Fonteva experience
• Architecture ownership across custom development, integrations, external users, data, security, and release engineering

• Owning end-to-end technical designs in a production Salesforce org with significant custom code, automation, integrations, and managed packages
• Diagnosing Apex, Lightning Web Components, Flow, SOQL, metadata, sharing, and integration behavior directly, not only through high-level design artifacts
• Designing secure Experience Cloud (or comparable) member portal access, including external identities and unauthenticated scenarios
• Designing APIs and data exchanges across multiple systems, organizations, or operating models, with reconciliation and support controls
• Leading architecture reviews, technical estimation, code and configuration reviews, test strategy, and release readiness
• Remediating technical debt, performance problems, security gaps, upgrade constraints, or unstable production behavior in an established org
• Directing developers, administrators, consultants, and managed-service providers without direct supervisory authority
• Writing architecture, operating, and decision documentation that internal teams can rely on after a consultant or key resource departs

• Salesforce architecture: data modeling, security and sharing, automation, Apex, LWC, Flow, Experience Cloud, asynchronous processing, APIs, and platform limits
• Tradeoff analysis: declarative configuration vs. custom development, managed packages, middleware, and external products
• Managed packages: extension patterns, dependency management, release compatibility, and vendor-supported upgrade paths
• Integration patterns: REST and SOAP APIs, platform events and other…