Customs Brokerage Specialist

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Job Title: Customs Brokerage Specialist
Job Location: Chicago, IL

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer’s global supply chain, including air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

• Classify dutiable import/export shipments to ensure compliance with all government agency rules and regulations.
• Compute duties, tariffs, price conversions, and the weight and volume of merchandise imported or exported.
• Process all requests for extensions, expirations, cancellations, and government entries.
• Examine invoices, bill of lading, and shipping documents to ensure compliance with federal regulations.
• Communicate with origin and destination locations regarding shipment status, special handling, and delivery processes.
• Apply for Import/Export permits and certificates of eligibility.
• Provide information to and communicate with the Department of Foreign Affairs.
• Generate invoices on a daily basis.
• Achieve Key Performance Indicators related to quality of entry and entry filing timeliness.

• High School Diploma or GED required.
• Generally, 1 year of experience in a related field.
• Effective oral and written communication skills.
• Strong customer service skills.
• Flexibility with work hours and days of the week.
• Eager to learn the customs brokerage business.
• Reliable and dependable.
• Proficiency in Microsoft Office products (Outlook, Word, and Excel).

$23.36 - $31.14/hr (based on experience)

• Competitive base salary plus role‑dependent performance‑based incentives.
• 401(k) Match: $1‑for‑$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan:
  Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical:
  Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision:
  Optional coverage for exams, frames, and contacts.
• Dental:
  Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long‑term success.

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Entry level

Full‑time

Management and Manufacturing

Transportation, Logistics, Supply Chain and Storage