Connectivity Technician - Chickasha

Position: CONNECTIVITY TECHNICIAN - CHICKASHA
Connectivity Technician Date 3-27-25

FLSA Classification:
Non
- Exempt Company Profile:
Starting as a typewriter company in Chickasha, OK in 1934 to have offices across North Texas and Oklahoma, Standley Systems is committed to supporting business with the technology tools and resources needed to empower their employees to get work done.

As Standley Systems has evolved over the years to provide a more holistic approach to each client’s environment, we have expanded our team and resources to provide business technology solutions in two key areas:
Print Technology Services and Managed Services.

Team Standley was founded on and continues to operate by a “People First” mindset. Standley may mean technology, but we are committed to listening and truly understanding our clients’ situations to not only providing a solution that keeps them moving forward, but to provide an exceptional experience for everyone, every time.

Our team is all in. With a set of core values driving who we are and how we do what we do, Standley Systems is not just a name, a company, a logo, or a building somewhere...It’s our team.

Work together. Win together. Our team understands and respects the role of the person next to them. To achieve an exceptional experience for everyone every time requires each person, the department and division to own their respective piece of the process and understand how each function works together to achieve the win.

Looking for a workplace that is culture driven by a shared set of beliefs, vision, and values, where everyone is working toward a common goal with a high sense of purpose and conviction? Join our team!

Position Profile:
The Standley Systems Connectivity Technician is responsible for, but not limited to, the equipment installation process from delivery to configuration. This position will report to the Imaging Implementation Manager.

Primary Responsibilities:

Serve as on-site technician for equipment installation.

Work as part of a team to complete equipment installation

Basic understanding to configure print and scan devices with provided network information

Basic understanding to install print drivers on Mac OS and Windows OSBasic understanding to configure scanning features given provided data & settings

Record events, problems and the resolutions in the ticketing system

Close calls daily by EOD.Maintain and clean company vehicle

Drive and operate Box truck with lift gate Basic knowledge to configure fax functions on all devices.

Operate Hand truck/dolly

Operate mechanical pallet jack Utilize company vehicle to deliver, pickup, load/unload equipment

Basic knowledge to configure print and scan devices from device or using web-interface

Maintain and expand current technical knowledge by attending service training classes and meetings

Basic understanding to use diagnostic tools and service aids to assess and resolve equipment and system failures

Participate in team meetings (L-10’s)
Communicate with multiple teams to complete installs for customers

Basic assembly of copiers

Performing weekly service check on assigned delivery truck.

Address Customer concerns and follow escalation procedures

Provide feedback to management for process improvement

Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the following are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Highly organized

Strong verbal and written communication skills

Customer Relations Experience Team player required

Positive attitude required

Basic mechanical skills

Use of Hand Tools Good driving record, valid driver’s license, and proof of insurance

Computer

Skills:

Proficient PC Skills

Experience:

1+ years’ experience in customer service

Education:

High School Diploma

Physical Requirements:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to…