Client Care & Office Experience Coordinator

Client Care & Office Experience Coordinator

Posted 2 days ago

Be the energy behind an unforgettable client experience.

This isn’t your average front desk job. As our Client Care & Office Experience Coordinator
, you’re the go‑to for keeping the office running smoothly, supporting our agents, and creating memorable touches for clients from first contact to post‑closing.

You’ll be the person who keeps things organized, error‑free, on‑brand, and full of good vibes. If you're detail‑oriented, people‑focused, and love being the one who “gets it done,” you’ll fit right in.

• Schedule: Monday–Friday, 12 PM–5 PM (Time may be flexible)
• Location: Platinum Partners Office, Chico, CA
• Reports to: Team Leader
• Compensation: Based on experience

• Fun, supportive team culture
• Leadership that values your ideas
• Room to grow into expanded responsibilities
• A role where your work truly impacts clients and the team

Ready to be the heartbeat of our office and the person clients rave about?
Apply now and join a team that loves what they do — and loves who they do it with.

• Keep our team’s Goal Board and Trello cards up-to-date
• Prep listing binders and handle post-close follow-up
• Send thank‑you cards, coffee cards, and client gifts
• Track and prep home anniversary pop‑bys and monthly recognition lists
• Manage online reviews and respond professionally
• Deliver escrow treats and handle light client errands

• Keep supplies stocked and the office looking sharp
• Print flyers, presentations, invites, and marketing pieces
• Pick up print orders and run quick office errands as needed
• Support admin/marketing projects as they come up
• Ensure commission checks are accurate and on time

• Send birthday and special occasion cards
• Assist with marketing drops, prep, and delivery coordination
• Ensure every touchpoint stays consistent with our brand

• Laser‑sharp attention to detail and strong organizational skills
• Confidence using Trello, Google Workspace, and Microsoft Office
• Positive, team‑first energy
• Ability to prioritize and meet deadlines in a fast‑paced environment
• Reliable transportation for errands and deliveries

$21 - $24 hourly

Platinum Partners is a high‑performing, people‑first real estate team known for top‑tier service, strong culture, and a brand clients love.

We move fast. We work hard. We keep it fun.

And we’re looking for someone who brings the same spark.

• Client Care & Office Experience Coordinator