Administrative Support Coordinator

Position: Administrative Support Coordinator I
Administrative Support Coordinator I

Job no: 559082
Work type: Staff
Location: Chico
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Our Commitment to Equity, Diversity, and Inclusion:

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary:

Working independently under general supervision, this position serves as a primary point of contact for students, campus partners, and community stakeholders seeking Basic Needs support. This position is responsible for coordinating front-desk operations, student communications, appointment scheduling, website content management, data tracking, program participation records, reporting, and office support functions. The incumbent supports departmental operations by maintaining accurate records, coordinating administrative processes, preparing reports, tracking housing assistance activities, and assisting with projects that advance food security, housing stability, and student success initiatives.

Required Education and Experience:

This position requires fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. These qualifications, and those listed above, would normally be obtained through completion of a high school program, technical/vocational program, or their equivalents combined with three years of related office work experience.

Preferences:

Preference may be given to applicants with the following as they may be considered specialized skills:

• Experience supporting payroll processing, timesheet administration, student employment records, or related administrative functions.
• Experience maintaining websites, updating web content, managing online forms, or supporting digital communication platforms.
• Experience utilizing Microsoft Bookings and Outlook Calendars
• Experience working in higher education, student affairs, or student services within a university setting.
• Experience working with students experiencing food insecurity, housing instability, financial hardship, or other barriers to student success.
• Bilingual or multilingual communication skills that support engagement with diverse student populations.
• Experience using Salesforce.
• Training or experience in trauma-informed customer service and culturally responsive practices.

Time Base: Full-time

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-5:00pm, Summer:
Mon-Thurs 7:00am-5:30pm

CSU Classification Salary Range: $48,564 (Step
1) - $70,752 (Step 20) per year.

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://(Use the "Apply for this Job" box below).-benefits
- Additional Information:

Education Code 89521 Requirements:
Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of…