Program Operations & Registration Coordinator; Administrative Support Coordinator

Our Commitment To Equity, Diversity, And Inclusion

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates.

The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Working independently under general supervision, the Program Operations & Registration Administrative Support Coordinator provides customer service, registration, program operations, and administrative support for Professional & Continuing Education (PCE) programs, ensuring efficient operations and a high-quality experience for students, faculty, staff, and program partners. Day-to-day work involves a broad range of moderately complex registration, enrollment, and program operations activities requiring proficiency with university technology systems, the ability to interpret and apply university policies and procedures, and sound judgment in resolving issues and supporting diverse academic and professional programs.

The position provides operational support to PCE program coordinators and management, coordinates multiple priorities and projects, collaborates with individuals at all organizational levels, and is evaluated on overall results while exercising considerable independence in carrying out assigned responsibilities. This position demonstrates a commitment to lifelong learning and professional development, embraces diversity and inclusiveness, and communicates respect and professionalism to all PCE audiences to support PCE's mission to develop and deliver exceptional educational programs and services.

This position requires fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. These qualifications, and those listed above, would normally be obtained through completion of a high school program, technical/vocational program, or their equivalents combined with three years of related office work experience.

Preference may be given to applicants with the following as they may be considered specialized skills:

• Experience working in a higher education environment and providing administrative or customer service support.
• Demonstrated ability to use information systems and technology.
• Interpret and apply policies and procedures.
• Communicate effectively with diverse audiences.
• Manage multiple priorities, and collaborate with internal and external stakeholders in a customer-focused environment.

Full-time

12/12

Mon-Fri 8:00am-5:00pm, Summer:
Mon-Thurs 7:00am-5:30pm

$48,564 (Step
1) - $70,752 (Step 20) per year.

This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit…