Residence Conduct Coordinator; Student Services Professional III

Our Commitment to Equity, Diversity, and Inclusion

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

The Residence Conduct Coordinator (RCC) staff are responsible for the daily functions of a student conduct curriculum and policy accountability. RCCs will meet with students who have violated a University Housing policy outlined in the "University Housing Policy Guide." Day-to-day work is performed independently; however, incumbents also serve as a member of the Residence Life team comprised of the Associate Director for Residence Life, three Residence Conduct Coordinators (RCC), three Residence Life Coordinators (RLC), the Senior Coordinator for Leadership and Development, Senior Coordinator for Conduct and Compliance, and Hub Program Coordinator.

CSU, Chico has an on-campus student housing population of 2,200.

The RCCs primary responsibility is adjudicating conduct cases; additionally, they provide conduct-related programming, customer service, resource referrals, and crisis response. Incumbents deal with complex, sensitive situations and must use sound professional judgment and successful counseling techniques to effectively interact with college students. This position also co-supervises 14-20 Resident Advisors. This is a live-in position that emphasizes student development as well as community management.

The Residence Life staff is on-call 24 hours a day; actual working time is varied and flexible and there is opportunity for adequate time off. May include late night, early morning, and weekend commitments as situations dictate/require.

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.

AND

Three years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.

* A Master’s degree in a job-related field may be substituted for one year of professional experience. Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for-year basis.

Preference may be given to applicants with the following as they may be considered specialized skills:

• Master’s degree in Behavioral, Social Science, College Student Personnel, Higher Education, Counseling, Management, Public Administration, Sociology, or a related discipline.
• One year of full-time equivalent experience in the assigned area.
• Adjudication and case management experience.
• Experience using the resident life management software system, Maxient.
• Evidence of commitment to equity and inclusion.

Time Base: Full-time

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-5:00pm (The Residence Life staff is on-call 24 hours a day; actual working time is varied and flexible and there is opportunity for adequate time off as situations dictate/require.)

CSU Classification Salary Range: $66,480 - $94,716 per year.

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes,…