Loan Origination Associate

Locations

63 Constitution Drive
Chico, CA 95973, USA

Come to work for a company you can be proud to work for and enjoy fantastic, comprehensive benefits.

The hiring range for this opportunity is $20.50 to $23.50 per hour along with incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience.

The Loan Origination Associate maintains one or more of the following areas: consumer check‑in, commercial check‑in, Consumer/Commercial/Home Mortgage/SBA/Participation boarding, loan funding, and callback of boarded loans. The Loan Origination Associate will oversee the accuracy and completeness of the consumer and commercial loan files by setting priorities, following all SOX controls, maintaining service level standards, and assisting other desks within the group as assigned by the Boarding Supervisor.

The associate may organize and conduct training for the staff, write procedures, and monitor service level standards.

• Provides exceptional customer service to the branches, loan officers, title companies, and peers.
• Ensures that every file is complete, accurate, compliant, and efficiently moved through the pipeline.
• Provides training and cross‑training to other Loan Origination Operations staff.
• Maintains and updates procedures related to their specific area.
• Proficient in all support systems.
• Ensures SOX controls are enforced.
• Works as a team to ensure efficiency and service level standards are maintained.
• Assists with ongoing training on new systems and processes in addition to boarding, funding, loan check‑in, and file review.

• Answers phone inquiries from loan officers, branches, and peers.
• Performs other work‑related duties as assigned.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to job duties.

• High school diploma or GED required.
• Associate I: 0–2 years’ experience processing loans or equivalent work experience. Excellent organizational skills with an efficient work demeanor that allows involvement in multiple areas and the ability to complete a high volume of work with accuracy.
• Ability to lead and direct others.
• Proven track record of working in a team environment.
• Ability to utilize personal computers and Windows‑driven programs.
• Excellent verbal and written communication skills.

• May be required to lift up to 25 pounds.

Established in 1975, Tri Counties Bank is a wholly‑owned subsidiary of Tri Co Bancshares (NASDAQ: TCBK) headquartered in Chico, California with corporate offices in Roseville, South San Francisco, and Bakersfield, with assets of nearly $10 billion and 50 years of financial stability.

Tri Counties Bank is dedicated to providing exceptional service for individuals and businesses throughout California with more than 75 locations, advanced mobile and online banking, and access to approximately 40,000 surcharge‑free ATMs nationwide.

As California's Local Bank, Tri Counties Bank prioritizes serving clients with local bankers and local decision‑making, backed by corporate philanthropy, community engagement, employee volunteerism and investments. Recognized by various publications as among the Top Workplaces and Best Banks, Tri Counties Bank recruits and retains diverse and talented team members.

Tri Counties Bank is an affirmative action and equal opportunity employer:
Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Disability/Veteran. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.