Patient Referral Coordinator - Centralized Referrals

Overview

ENL Centralized Referrals

Compensation Range
: $22.36 - $30.19

Your rate of pay will be based on applicable experience

Shift: Days;
Shift length: 8 or 10 hours

Days off:
Fixed. If fixed, days off:
Saturday & Sunday

Hours per pay period: 80

Enloe Health is a Level II Trauma Center located in northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we value hiring the right team to care for our patients and their families—care that is compassionate, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

The Patient Referral Coordinator is responsible for verifying and updating patient demographic data and verifying insurance eligibility. The Patient Referral Coordinator collects and processes departmental referrals, new patient packets, external reports, and data entry into the Electronic Medical Record (EMR) on a daily basis. The role communicates with Financial Coordinators to ensure insurance authorizations are valid for procedures, tests, or treatments the patient must have before the initial visit with the provider.

This includes scans, medications, x-rays, biopsies, and any other treatments/procedures. The Patient Referral Coordinator creates a friendly, cooperative impression throughout interactions with internal and external customers and works independently to prioritize and manage multiple functions in a fast-paced environment. The Coordinator establishes and maintains an orderly work environment that supports smooth operations for the Clinic/Department and attends assigned meetings.

• Two years of experience in a medical front office or back-office setting and two years of clerical and data entry experience OR Six months experience as a Clinic Registration Rep at Enloe Health

• Prior office experience in the specialty being hired for (e.g., Women’s health, Oncology, etc.)
• Prior medical billing experience
• Medical terminology
• Database knowledge
• Data research and report composition
• Internet use
• Electronic Medical Record

• Must demonstrate technical competence, communication skills, good organization, planning skills, creative problem solving, and sensitivity for the patient and family in crisis.
• Demonstrates knowledge of specialty-specific diagnoses. Able to communicate with physicians and nurses regarding patient status and care required.
• Able to work with other department staff and all hospital personnel in a professional, positive, efficient, and tactful manner.
• Able to deal with the public in a professional and tactful manner regarding questions or concerns about patient conditions, status, and care.
• Ability to interface with all hospital departments to maximize patient care in an expedient fashion.
• Must be able to change priorities with changing patient status and workloads.
• Must possess computer data entry skills.
• Must be able to fulfill the essential functions of the position.

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it’s earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://(Use the "Apply for this Job" box below). to get more in-depth benefits and coverage information or email recruiter to receive a full summary of benefits.