Quality Management Clinician

FLSA:
Exempt

DEFINITION
Under general direction, participates as a lead clinical coordinator for designated unique projects and/or activities that require advanced skill and efficiency in communication, coordination, guidance, and liaison activity with a wide variety of professionals and non-professionals within the County, State, and community partners; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This licensed classification is an advanced journey-level class assigned to Quality Management within the Department of Behavioral Health. The work falls outside the routine duties of providing direct behavioral health services and instead utilizes the incumbent’s extensive working knowledge/experience of clinical practice to inform and improve Departmental efficiency and quality of service. Typical areas of work focus may include, but are not limited to, ongoing implementation, modification and training within the Department’s electronic health record (EHR);

); ongoing monitoring and training of department staff and contracted community providers; utilization review; implementation and monitoring of improvement plans; researching, implementing, and monitoring State and Federal regulatory and legislative requirements.
Positions at this level will exercise a high degree of independent work activity, judgement, and communication in order to achieve specific goals identified by the Department Leadership Team and/or Behavioral Health Director. Incumbents in this classification rely on experience and judgement to perform assigned duties; assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver services.

Work is typically reviewed upon completion for soundness, appropriateness and conformity to policy and requirements.

• Assists in ongoing implementation, design, and training related to the Department’s electronic health records.
• Updates and maintains a variety of files, records, charts and other documents; gathers, compiles and synthesizes data for management and regulatory purposes; maintains appropriate records, prepares and monitors reports.
• Monitors and coordinates clinical services provided by contracted community mental health and/or drug/alcohol providers; facilitates and assists with external audits.
• Provides ongoing monitoring, coordination and/or consultation to identified Mental Health Services Act programs delivered by either BCDBH or contracted community providers.
• Provides information regarding the services of the Behavioral Health Department; provides mental health consultation services to specified target groups including BCDBH and/or community providers.
• Consults with professional staff members as needed to promote efficiency of both clinical services and medical record documentation.
• Designs, implements and maintains quality measurement systems based on current standards.
• Develops and enhances cooperative professional relationships with local community agencies significant to the continuum of care for clients.
• Provides consultations, presentations, and training to co-workers, staff, community groups and other agencies on the roles and functions of behavioral health programs.
• Maintains expertise in field of service through participation in applicable educational opportunities; serves as a technical resource to county staff, outside agencies and community providers.
• Supports the relationship between Butte County and the constituent population by demonstrting courteous and cooperative behavior when interacting with cleints, visitors, and other employees.
• Adheres to…