Lead Case Manager Job Chico area,California USA,Healthcare

Job Details

Job Location:

Chico Annex - Chico, CA 95926

Position Type:
Full Time

Salary Range: $40.00 - $56.01 Hourly

Why work for Ampla Health? 30301

Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate.

Benefits

Great Benefits including Medical, Dental, and Vision
4 weeks paid time off to start.
9 paid holidays
401k and profit sharing
Full time, Monday to Friday
Great work/home life balance

Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate.

Benefits

Great Benefits including Medical, Dental, and Vision
4 weeks paid time off to start.
9 paid holidays
401k and profit sharing
Full time, Monday to Friday
Great work/home life balance

Ampla Health is seeking a compassionate and detail-oriented Lead Case Manager to coordinate care for high-risk patients through California’s CalAIM initiative. This role supports seamless transitions of care, engages eligible members, and helps connect them to medical and social services that improve outcomes.

Key Responsibilities

Conduct outreach and enroll eligible patients into CalAIM ECM program
Coordinate post-hospital/ER care and follow-up appointments
Perform assessments and develop individualized care plans
Support medication adherence and health education
Collaborate with care teams, hospitals, and community services
Monitor quality metrics and maintain detailed patient records
Advocate for patient needs and ensure care continuity

Qualifications

High school diploma required;
Medical Assistant certification preferred
Current CPR certification
Valid CA driver’s license and insurance
Excellent communication, problem-solving, and patient engagement skills
Bilingual and/or experience working with diverse populations is a plus

Why Join Us?

Make a direct impact on patient health by helping individuals navigate care and access essential services. Be part of a collaborative, mission-driven team at the forefront of healthcare innovation.

QUALITIES & CHARACTERISTICS

Maintains a professional relationship and positives attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors, and vendors.

Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through their actions.

Strives to learn more and is receptive to learning different ways of doing things.

Displays enthusiasm toward the work and the mission of Ampla Health

Ability to work in a fast-paced, patient service-oriented environment.

PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES

High School Diploma

Certified Medical Assistant preferred

Current CPR Certification

Valid California driver’s license and proof of insurance.

Strong problem solver

Possesses outstanding interpersonal skills, including excellent written and verbal skills.

Ability to connect and engage patients in person and over the phone.

Demonstrates ability to promote quality improvement through development and maintenance of standards.

Sensitive to the needs of the cultures represented in the Ampla Health patient population.

Demonstrates clear knowledge of Ampla Health’s clinic structure, standards, procedures, and protocols.

COMMUNICATIONS SKILLS

Must have neat and legible handwriting.

Must be able to interact with patients courteously and calmly.

Ability to communicate well with the public.

WORKING CONDITIONS &

PHYSICAL REQUIREMENTS

Works will with patients in a generally comfortable environment office. Employees must possess the following physical requirements:

Must be in good health and able to lift up to 40 lbs.
Must be able to hear staff on…