Application Support Manager; Administrator

Our Commitment To Equity, Diversity, And Inclusion

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23‑campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first‑generation college students. We encourage candidates from diverse backgrounds, including Black, Indigenous, People of Color, veterans, and those with diverse abilities, to apply.

Reporting to the Senior Director of Enterprise Applications, the Application Support Manager provides leadership and direction for the reliable, efficient, and innovative delivery of applications that enable Chico State’s administrative and business operations (e.g.,  system, Adobe Sign, ticketing system, and other functional area applications). The manager leads a team of IT professionals responsible for supporting and enhancing a diverse portfolio of university systems;

ensuring that projects, implementations, upgrades, and integrations are executed effectively and aligned with institutional priorities. This role builds strong partnerships across the Division of IT, with campus stakeholders and external vendors, to drive strategic technology investments, continuous improvement, and user satisfaction. The manager fosters a culture of collaboration, accountability, and service excellence in support of the University’s mission and IT Strategic Plan.

• Equivalent to a bachelor’s degree from an accredited institution in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
• Three (3) or more years of experience managing or leading IT application support or development teams.

• Experience with enterprise application ecosystems or integrations.
• Experience with ITIL or other service management frameworks.
• Demonstrated commitment to equity, diversity, and inclusion (EDI) and customer service excellence.

Full‑time

12/12

Mon‑Fri 8:00 a.m. – 5:00 p.m., Summer:
Mon‑Thu 7:00 a.m. – 5:30 p.m.

$90,000 – $110,000 per year. Salary commensurate with education and experience of the selected candidate.

This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers benefits such as sick leave, vacation, health insurance, and more.

Applicants will be required to disclose any final administrative or judicial decision determining that they have committed sexual harassment within the last 7 years after meeting the minimum qualifications, and before an offer of employment is extended. Selected candidates must sign a release form authorizing the release of information from current and/or former employers regarding substantiated allegations of misconduct.

Applicants may be required to complete background checks (including criminal records, sexual offender registry, and/or fingerprinting) prior to assuming this position. This is a sensitive position under CSU guidelines, and the incumbent will be responsible for safeguarding Level 1 data.

Incumbents are General Mandated Reporters under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083. This position is a designated managerial role under the California State University’s Conflict of Interest Code and may require submission of Form 700.

CSU, Chico is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, veteran status, or any other protected status.

Applications will be reviewed beginning 06/09/26. Applications received after that date may be considered.