Application Support Manager; Administrator

Apply now Job no: 554020
Work type: Management (MPP)
Location: Chico
Categories: MPP, Administrative, At-Will, Full Time, Information Systems & Technology
Position Description

Reporting to the Senior Director of Enterprise Applications, the Application Support Manager provides leadership and direction for the reliable, efficient, and innovative delivery of applications that enable Chico State’s administrative and business operations (e.g.,  system, Adobe Sign, ticketing system, and applications used in specific functional areas). The manager leads a team of IT professionals responsible for supporting and enhancing a diverse portfolio of university systems, ensuring that projects, implementations, upgrades, and integrations are executed effectively and aligned with institutional priorities.

This role builds strong partnerships across the Division of IT, with campus stakeholders and external vendors, to drive strategic technology investments, continuous improvement, and user satisfaction. The manager fosters a culture of collaboration, accountability, and service excellence in support of the University’s mission and IT Strategic Plan.

Equivalent to a bachelor’s degree from an accredited institution in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
Three (3) or more years of experience managing or leading IT application support or development teams.

• Experience with enterprise application ecosystems or integrations.
• Experience with ITIL or other service management frameworks.
• Demonstrated commitment to EDI and customer service excellence.

Full-time

12/12

$90,000 - $110,000 per year. Salary commensurate with education and experience of the individual selected.

This position qualifies for benefits including tuition fee waiver (if eligible).

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Open Until Filled (Review of Applications will begin 06/09/26. Applications received after that date may be considered.)

Advertised: May 26 2026 Pacific Daylight Time
Applications close: