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Director of IT Service & Customer Experience
Job in
Chico, Butte County, California, 95976, USA
Listed on 2026-09-04
Listing for:
CSU
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, HelpDesk/Support
Job Description & How to Apply Below
California State University, Chico is seeking a Director of IT Customer Service to lead the strategy, design, and delivery of a consistent, high‑quality experience for IT Support Services across the campus. You will unite service delivery, user experience, and customer insight to help students, faculty, and staff engage with technology effectively.
The role oversees the Service Desk, Field Services, and customer‑facing channels, partnering with the Division of IT and campus stakeholders to align
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