Advanced macOS & Linux Systems; Technology Support Specialist III

Advanced macOS & Linux Systems (Technology Support Specialist III)

Job no: 560777
Work type: Staff
Location: Chico
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/

Department Summary:

Under general supervision and working independently, this position serves as the senior technical specialist within IT Support Services responsible for advanced macOS and Linux endpoint support across IT-managed desktops, laptops, instructional computing labs, research labs, and non-instructional lab environments.

This role provides high-level consultation, configuration, troubleshooting, and lifecycle management for macOS and Linux systems that support instructional delivery, research computing workflows, and specialized academic software environments.

The incumbent ensures that endpoint security standards and institutional policies are implemented in ways that enable rather than impede legitimate academic and research activities.

Required

Education and Experience:

Equivalent to a bachelor’s degree in a related field and four years of progressively responsible technical support experience, including advanced macOS or Linux administration. Additional qualifying experience may substitute for education on a year-for-year basis.

Preferences:

Preference may be given to applicants with the following as they may be considered specialized skills:

• Recent experience with Linux, Macs or other desktop management platforms
• Experience providing support in an enterprise environment
• Related IT certifications

Time Base: Full-time

Pay Plan: 12/12

CSU Classification Salary Range: $77,904 (Step
1) - $113,496 (Step 20) per year.

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

Education Code 89521 Requirements:
Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

About Chico State:

Graduate and undergraduate programs boast high-quality research…