District Manager, Management

District Manager

Reports To:

Director of Operations Summary

The District Manager is responsible for increasing sales and profits through financial management and leadership practices. Provides leadership, direction and support to the Restaurant General Manager with the overall goal of ensuring the effective operation and success of the company. Ensure compliance with Popeyes operational standards, company policies, and federal/state/local laws and ordinances.

• Assists in the annual preparation of sales projections, expense budgets, and capital expenditure budgets. Coordinate capital and R&M work to be scheduled on a timely basis within budget. Maximizes profits and area by controlling expenses within established budget guidelines. Executes and follows up on the financial results on a period basis. Completes all required financial reports accurately. Review P&L statements and takes corrective action as necessary.
  
  Performs all administrative paperwork required.
• Ensure all restaurants meet or exceed Popeyes and the company’s operations and quality standards. Performs visits of each restaurant on a period basis to ensure each restaurant management staff understands strengths and developmental opportunities. Completes relevant assessments for each restaurant within designated time frame.
• Ensure at least one restaurant in the district is a Training Restaurant with a Restaurant Trainer. They are also responsible for working with the Director of Training and Field Training Manager to ensure all Shift Responsible Personnel are Serve Safe and Foundations Shift Certified.
• Responds immediately to all priority calls and closes out priority calls once the customer complaint or issue has been resolved. Must monitor the call volume for each area and determine if any appropriate discipline action needs to be taken.
• Responsible for management staffing, retention and turnover. Forecasts management staffing needs. Conducts performance development review on restaurant management team. Identifies and evaluates and responds to labor efficiency problems. Ensures all hiring policies are followed and adhered to (i.e., background check, drug testing, etc.).
• Monitors Internal Audit Controls within each restaurant on a frequent basis. Ensures accidents and incidents are reported to Risk Management in a timely manner. Monitors procedures for resolving Health Department violations, ensures compliance with company cash control, and safety and security policy.
• Accurately and consistently documents performance appropriately by using the performance counseling process. Conducts investigations as required into cash control, harassment or any unfair employment practices. Coach’s restaurant management for improved performance. Conduct monthly meetings with management team for the purpose of planning, training and operations review.
• Implement Marketing Programs and maintain awareness of the competition.

Responsible for overall direction, coordination and evaluation of 5-7 units. Carries out supervisory responsibilities to include interviewing, hiring, and training employees, planning, assigning and directing work; rewarding and discipline employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

It is critical that the candidate has a strong desire to make a positive impact in people’s lives, to pursue excellence and have a passion for the QSR industry.

Preferred bachelor’s degree (B.A.) from four-year College or university; five to seven years related experience and/or training; or equivalent combination of education and/or QSR experience.

Ability to demonstrate excellent written and oral communication skills;
Ability to listen and to understand other points of view before responding;
Ability to influence others to gain commitment;
Ability to present information in a clear and concise manner.

Abil…