HR Operations Assistant

The HR Operations Assistant provides support to Insa’s centralized, multi-state HR Operations Center, performing administrative work related to the employment lifecycle. This person must possess a compliance mindset and maintain a high degree of confidentiality when handling sensitive information. This is a part-time, onsite position expected to work 20 - 25 hours per week on weekdays.

• Provides support to the HR Operations Center, performing administrative actions related to onboarding, employment changes, and terminations within various software platforms
• Administers I-9 process with new hires within E-Verify+ platform, including creating cases and meeting with prospective employees for virtual document review; audits I-9s and maintains shred log
• Creates and sends new hire emails and arranges orientation sessions
• Assists the HR Operations Manager with multi-state background check and licensing processes as needed; scans, saves, and distributes MA agent license cards
• Maintains electronic personnel files, including downloading and saving documents from the HRIS and other software systems
• Manages the HR inbox, including completing employment verifications, password resets, and other administrative duties and forwarding inquiries to the appropriate team members
• Champions a safety culture where employees follow safety guidelines and regulations
• Behaves in a manner that is positive, productive, cooperative, and encourages teamwork
• Performs other duties as assigned

• High school diploma or GED required
• At least one year of administrative experience required
• Must be 21 years of age or older
• Must have reliable transportation
• Must be able to pass a background check in accordance with state regulations
• Experience in an entry level human resources position preferred
• Notary certification in Massachusetts preferred
• Proficient in Microsoft Office 365 suite of products
• Experience using HRIS systems preferred but general proficiency with and aptitude for software systems is acceptable
• Fast typing speed (60+ wpm) highly preferred
• Must possess excellent interpersonal skills; customer service experience highly valued
• High attention to detail and organizational skills required
• High degree of confidentiality when viewing sensitive organizational information
• Must be punctual, responsive, and have excellent verbal and written communication skills

• Attendance & Punctuality
• Dependability & Flexibility
• Positive, Productive, Cooperative, and Encourages Teamwork
• Interpersonal Communication
• Results Focused

• Must be able to sit for long periods of time, up to 8 hours
• Occasional standing and walking
• Kneeling, stooping, and bending at the waist occasionally
• Close visual acuity needed to read and write documents on a computer screen
• Manual dexterity is needed to type on a computer for several hours at a time

• General office environment

This job description is intended to provide a general overview of the position and does not encompass every task or responsibility that may be required.

Insa is a multi-state employer, and this is the company-wide pay range. Offers will be provided in accordance with state-specific minimum wage guidelines.