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Strategic Executive Assistant to CEO & COO

Job in Chicopee, Hampden County, Massachusetts, 01021, USA
Listing for: MHA (Mental Health Association)
Full Time position
Listed on 2026-07-08
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Administrative Management, Business Administration
  • Business
    Office Administrator/ Coordinator, Administrative Management, Business Administration
Salary/Wage Range or Industry Benchmark: 22 - 24 USD Hourly USD 22.00 24.00 HOUR
Job Description & How to Apply Below

The Executive Administrative Assistant provides high-level administrative and operational support to the President & CEO and Chief Operating Officer. This role serves as a strategic partner to executive leadership ensuring alignment of priorities, coordination across the leadership team, and effective agency-wide communication.

Schedule: full-time, 40 hours per week, Mon - Fri 9am - 5pm

Pay Range: $22 - $24 per hour



Key Responsibilities

Executive & Leadership Support

  • Manage complex calendars for the CEO and COO
  • Coordinate leadership meetings and priorities
  • Prepare reports, presentations, and correspondence
  • Coordinate travel, expenses, and logistics
Leadership Team Coordination

  • Attend Senior Leadership meetings and record minutes. Follow up with members of the Senior Leadership team to obtain signatures when necessary
  • Track key initiatives and action items
  • Facilitate cross-functional communication across divisions and departments
  • Work with leadership on special projects
Agency Wide Communication

  • Manage communication flow from leadership to staff
  • Draft organizational updates and announcements
  • Ensure consistent messaging across the agency
Board and Governance Support

  • Serve as liaison to the Board of Directors
  • Prepare agendas, materials and minutes
  • Coordinate Board and committee meetings
Project & Administrative Management

  • Track executive and agency-wide projects
  • Maintain confidential records
  • Support events and leadership initiatives
  • Run regular reports for analysis purposes
  • Compose letters, reports, RFRs, and other materials to produce finished work ready for distribution within prescribed deadlines
  • Assist Director of Operations with the maintenance of copiers/printers by ordering toner, scheduling maintenance calls and troubleshooting machine errors when possible
Miscellaneous

  • Engage in continuous learning and development. Attend various workshops and training designed to enhance skills in areas such as supervision and computer competency.
  • Perform various other administrative duties. Act as backup receptionist when needed. Respond to inquiries from employees, outside agencies, and clients
  • Maintain a safe workplace environment by identifying and addressing any safety hazards/issues, reporting all employee accidents to Human Resources and consumer accidents to supervisors, and following established MHA safety policies and procedures.
  • Perform other similar or related duties as directed
Requirements

  • Three years of administrative experience required
  • Bachelor's degree preferred
  • Strong verbal and written communication skills
  • Must possess and demonstrate excellent computer skills and be capable of working independently in Microsoft 365
  • Demonstrated ability to take initiative and exercise independent judgment
  • Ability to research and evaluate data and develop sound conclusions and recommendations
  • Visual acuity to written and computer screen data, attention to detail and manual coordination and dexterity in the operation of office equipment
  • Ability to work well with all levels of internal management and staff as well as outside clients and vendors
  • Must possess qualities such as professionalism, decorum, ability to maintain confidentiality and use discretion
Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
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