Wx QC Supervisor

Responsibilities

• The WX QC Supervisor is responsible for compliance, safety and management of 10-20 trucks and day-to-day operations in the field, ensuring adherence to safety protocols and a great customer experience.
• Manage Mass Save work and ensure adequate coverage and timely completion of projects.
• Supervise the activities of 10-20 Crew Leads, ensuring optimal productivity and adherence to Mass Save and company best practice for safety and quality.
• Conduct regular evaluations, provide feedback to management, and ensure crews receive proper training.
• Monitor work quality and ensure compliance with industry standards and regulatory requirements.
• Conduct virtual site inspections to assess workmanship, identify areas for improvement, and implement corrective actions as necessary.
• Ensure adherence to safety protocols and promote a culture of safety among field crew.
• Complete safety and compliance checks on trucks and equipment weekly.
• Run safety, compliance, and quality meetings with the team.
• Update Customer Relationship Management (CRM) software reports, cases, inputs, and truck inspections.
• Achieve weekly revenue, NPS, documentation, and quality targets.
• Complete daily closeout inspections.
• Complete truck inspections weekly.
• Receive material orders for financial compliance.
• Perform additional tasks as required.

• High school diploma or equivalent.
• Completion of Home Works University training.
• Crew Lead and Lead Safe certifications a plus.
• Obtain OSHA 30 certification.
• 2+ years of Mass Save install experience or equivalent.
• Proficient with Microsoft Office Suite and Customer Relationship Management (CRM) software.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency in reading, writing, and communicating in English.

Demonstrates expertise in managing field operations, ensuring compliance with safety protocols, and optimizing crew productivity. Proficient in conducting inspections, providing training, and utilizing CRM software for effective project management.