Teller; Part Time

Overview

Teller (Part Time) Chicopee, MA $17 - $24.40 Hourly

• Department:
  Burnett Road
• Job Status:
  Full-Time
• FLSA Status:
  Non-Exempt
• Grade: 5
• Reports to:
  
  Branch Manager
• Amount of
  
  Travel Required:
  
  Travel as required
• Positions Supervised: N/A
• Schedule:
  
  Thursday 11am - 3pm;
  Friday 8:15am - 3pm;
  Saturday 8:15am - 12:15pm
• Total
  
  Hours:
  
  14.25

Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but are not limited to; processing transactions such as deposits and withdrawals and assisting with Customer Inquiries.

• Adheres to established Westfield Bank customer service standards.
• Provides information regarding bank products to all potential customers, both retail and commercial.
• Independent performance of all teller transactions and related services.
• Maintains security of cash drawer; proves cash drawer at end of day.
• Meets assigned referral goals through referral of bank products and services to meet customers' banking needs.
• Performs account and person maintenance.
• Assists in resolving customer problems as they arise.
• May assist with balancing the ATM.
• Assist customers with Safe Deposit.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures specific to position.
• Performs additional duties as requested.

• Competencies:
  
  Accountability, Customer Relations, Decision-Making/Judgment, Job Knowledge, Quality.
• Education/Experience/
  
  Skills:
  
  High School Diploma or GED required. At least 6 months of cash handling and customer service experience preferred.