Deputy Director

Employment Status: UFCW Administration Union, Full-Time (40 Hours)

Schedule: Mon-Fri – 8:00AM – 5:00PM

The City of Chicopee’s – Veterans Services Department is hiring a Deputy Director who will be responsible for assisting in directing, administering, and coordinating activities of the municipal Veterans Services Department with particular emphasis on Federal Benefits, Outreach and Programs. Work is performed in accordance with accepted professional social work practices adapted to pertinent statutes and regulations under administrative supervision of the Director who reviews work through reports and conferences.

• Assists the department head in development and implementation of systems, policies, and procedures of department.
• Serves as liaison with other city departments, and other public and private agencies.
• Maintain a membership with Western Massachusetts Veterans' Service Officers Association representing the City of Chicopee.
• Approve department transactions in MUNIS in the absence of the Director (PO creation, payroll)
• Oversee Memorial Day Parade Committee meetings with or in place of Director as needed.
• Assist Veterans with applications for all state benefits through DTA resources.
• Military Records Office account holder.
• Oversee and assist the Graves Officers needs to maintain, fix, correct or replace Veterans grave markers, tombstones, and graves, and deceased Veteran’s database.
• Coordinate department trainings for DVS and professional development.
• Handles inquiries from the public with the highest level of customer service.
• Performs related work as required.
• Assists with communication to DVS from office regarding MGL Chapter 1&5 Benefits in VSMIS
• Military Records Office account holder

• Associate’s Degree in Business Administration or related or equivalent from two-year college or technical school; and one-year related experience and/or training; or equivalent combination of education and experience.
• Must be a Veteran by definition of MGL c. 4 sec. 7, cl. 43 rd .

The Cityof Chicopeeprovidesitsemployees (
contingentuponemploymentstatus
)witharobustbenefitspackage which include the following:

• Recurring Sick Time
• Vacation
• Thirteen Holidays Per Year
• Retirement Plan, and more…

Select:
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The City of Chicopee is an Equal Opportunity Employer.

Job   Category Veterans Services Status Open Salary Grade A08, Step 01 – Step 04 - $24.79/Hour - $32.76/Hour Posted June 17, 2026 1:00 PM Closing November 17, 2026 9:00 AM